Research Interviewer

DataStat, Inc.

Survey Research & Data Collection Specialist

Research Interviewer

Full-time and Part-time positions available

Position Summary

DataStat, Inc. is seeking motivated and detail-oriented Research Interviewers to join our survey research team. In this role, you will conduct outbound telephone surveys with members enrolled in health plans on behalf of our research clients, gathering accurate data on a range of projects. This is an excellent opportunity for individuals with strong communication skills who enjoy connecting with people and contributing to meaningful research.

Key Responsibilities

• Conduct outbound telephone interviews using a Computer-Assisted Telephone Interviewing (CATI) system, following approved scripts precisely
• Read survey questions clearly and accurately, while maintaining a neutral and professional tone
• Record respondent answers accurately into the CATI system in real time
• Follow established protocols for gaining respondent cooperation and handling refusals
• Adhere to all study-specific instructions, confidentiality requirements, and ethical research standards
• Participate in project briefings and training sessions before each new study
• Communicate any technical issues, unusual respondent interactions, or data concerns to supervisors promptly
• Maintain professional conduct and represent DataStat, Inc. positively in every interaction

Required Qualifications

• High school diploma or GED
• Clear, articulate speaking voice with strong communication skills
• Basic computer proficiency, including the ability to learn CATI software
• Ability to read and follow scripted interviews with accuracy and consistency
• Dependable attendance and punctuality; ability to commit to scheduled shifts
• Demonstrated ability to remain calm, neutral, and professional in all respondent interactions
• Comfort working in a structured, monitored work environment

Preferred Qualifications

• Prior experience in telephone interviewing, customer service, call center operations, or survey research
• Bilingual ability (Spanish, Mandarin other lnaguages) is a significant advantage
• Familiarity with survey research methodology and data collection best practices
• Experience with CATI systems preferred

Work Schedule & Environment

Research Interviewers work from DataStat's calling center facility

Shifts are available during the following windows:

• Weekdays: Monday–Friday, 12:00 PM – 8:00 PM
• Additional shifts may be available depending on project needs

A minimum commitment of 12 hours per week is required. Full-time schedules (up to 40 hours/week) are available for candidates.

Compensation & Benefits

• Competitive hourly wage, commensurate with experience
• Paid training for all new hires
• Flexible scheduling to accommodate school, family, or secondary employment
• Opportunities for advancement into quality control and supervisorial positions
• Supportive team environment with ongoing coaching and feedback

Equal Opportunity Employer

DataStat, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to Apply

Interested candidates should complete an application to:

www.datastat.hiring.com/apply

Job Types: Full-time, Part-time, Temporary

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Ann Arbor, MI (Required)

Ability to Relocate:

• Ann Arbor, MI: Relocate before starting work (Preferred)

Work Location: In person