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Research Specialist

Job Summary: The Research Specialist is responsible for conducting in-depth research and providing reference services to attorneys, paralegals, and business professionals within the firm. This role requires a high level of attention to detail, strong responsiveness, and exceptional customer service skills. The Research Specialist works independently to ensure timely and accurate information delivery, supporting internal stakeholders in their legal and business operations. The position reports directly to the Director of Knowledge Management & Information Research.

***Salary in the range of $85,000 - $130,000 dependent on location and experience level***

Essential Job Duties:

Independently provide high-quality reference and research services to attorneys, paralegals, and business professionals.
Manage the workflow of research requests to ensure timely and accurate delivery of information.
Train new attorneys and business professionals on legal research tools and processes through one-on-one and customized training sessions.
Liaise directly with Partners and clients to address research requests and support their specific needs.
Maintain and update internal tracking sheets for Alerts and Newsletters.
Coordinate interlibrary loan efforts for articles and books not available in the firm’s library, primarily through OCLC.
Create and maintain custom searches in Westlaw, Vable, and other news aggregator services to support research needs.
Manage electronic projects for the Knowledge & Research Services department, ensuring efficient project execution.
Inform stakeholders of legislative, regulatory, and industry developments, client news, and relevant events to support practice group initiatives.
Provide valuable feedback on electronic resources to aid in collection development, reference, and current case awareness initiatives across the firm.

Minimum Requirements:

Master’s Degree in Library Sciences required, or an equivalent combination of education and at least 3 years of experience with the implementation of technology.
Strong research skills with a deep understanding of research strategies across a wide range of legal and business areas.
Proficiency in legal research, with the ability to support the firm’s needs in various practice areas.
Expertise in major legal and business research platforms, public records resources, competitive intelligence tools, and state and federal legal information.
Experience with standard legal resources such as Westlaw, Lexis, Bloomberg Law, Practical Law, VitalLaw, Pacer, and other related subscription services.
Working knowledge of the litigation process and familiarity with its nuances.
Excellent written and verbal communication skills, with an emphasis on accuracy and attention to detail.
Ability to collaborate effectively in a team-oriented, dynamic environment.
Responsive and service-oriented, able to meet deadlines and adjust to shifting priorities while managing multiple projects.
Able to work efficiently under pressure and within tight time constraints.
Strong judgment and discretion in handling sensitive and confidential information.
Proficiency with Microsoft Office applications.
MILIS required, JD preferred

Other Requirements:

The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated:

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.

Mental Requirements:

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment:

While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.

Candidates must have permanent authorization to work in the United States.

Ice Miller LLP is an Equal Opportunity Employer.

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