Reservation Specialist for Transportation Company (Fully WFH after 3 weeks training)

Reservation Specialist – Prime Limo & Car Service

We kindly ask that you direct all communication regarding this position to email found at the bottom of this posting.

About Us
Prime Limo is Dallas–Fort Worth’s top-rated luxury transportation company, offering everything from executive sedans to Sprinters, buses, and limos. We’re looking for a full-time Reservation Specialist to help manage client bookings and provide top-tier customer service.

What You’ll Do

• Handle reservations, quotes, and client updates via phone, email, and live chat
• Track drivers and trips to ensure on-time service
• Manage schedules, deadlines, and last-minute changes with accuracy
• Send clear, professional emails with trip details
• Balance multiple high-priority tasks in a fast-paced environment

What We’re Looking For

• Strong attention to detail — must be able to read and follow complex emails
• Previous office or customer service experience (hospitality a plus)
• Excellent written and verbal communication
• Comfortable with email, chat, and multitasking software
• Typing speed of 45+ WPM (we may ask for a typing test)
• Knowledge of DFW area helpful

Schedule & Training

• Sunday - Thursday 1 pm to 10 pm (work from home)
• Mandatory OT every other Friday 1 pm to 10 pm (two Fridays a month)
• 3 weeks paid in-office training, then fully remote with company-provided equipment

Pay & Benefits

• Starting at $22/hour, raise to $24/hour after 90 days
• Paid training
• PTO + Sick Pay
• Monthly health reimbursement (Up to $100/month after 90 days)
• $1,000 per year credit for limo/transportation services
• Employee discounts, yearly bonuses and raise, and snacks/coffee in office

How to Apply
Email your resume to careers@primelimo.com include which position. Applications reviewed as received — this role will fill quickly.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Work from home

Work Location: Remote