Reservations Specialist

What will I be doing?

• Working within a team to answer all calls and emails following the brand standards
• Provide exceptional customer services and effectively and professionally manage all reservations for guests
• Book and manage reservations through the reservations system
• Qualify and generate Sales Leads for the sales team to acquire new clients
• Ensure that the system and booking documentation are accurate and up to date
• Configure rates in Opera PMS system based