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Residence Hall Manager - Community Development
Position Details
Posting Summary
College
VP Student Affairs-DIV
Executive Area
VP Student Affairs
Department
Residence Life
Posting Detail Information
Posting Number
S1635P
Job Type
Full Time, Regular
Pay Type
Exempt/Salaried
Pay Grade
D
Campus Location
WMU-Kalamazoo - Main Campus
Salary Range
Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
General Summary
Supports the daily management of a residence hall community. Implements residential programs and enforces University policies. Serves as a key resource for residents.
Major Duties
- Oversees community development by leading programming efforts that foster engagement, belonging, and student success. Implements and supports residential and living-learning initiatives in collaboration with campus partners to align with educational goals.
- Manages the programming budget by overseeing purchases, tracking expenses, and ensuring fiscal accountability. Conducts regular check-ins with staff to ensure programming expectations are met.
- Conducts regular staff meetings and individual check-ins and completes required performance evaluations to promote staff development and accountability.
- Assists with the oversight of a residence hall complex by managing crisis situations and providing timely follow-up.
- Participates in the on-call crisis response rotation and offers guidance to students experiencing personal concerns.
- Supports opening and closing processes for the residential community, including break periods.
- Implements and enforces University and residential policies by using an educational conduct process to address student violations and assign sanctions when appropriate. Serves as a conduct officer by adjudicating administrative hearings and determining responsibility for violations of institutional or community living expectations.
- Participates in departmental initiatives and represents the department at campus events by providing information, supporting engagement activities, and assisting with housing related processes. Serves on a departmental committee and completes required departmental expectations.
- Hires, trains, evaluates and supervises staff and student employees.
Minimum Qualifications
- Bachelor’s degree in related field from an accredited institution, or bachelor’s degree conferred prior to the start date.
- One year’s relevant experience.
- Experience working in higher education.
- Formal training in and experience with crisis intervention and conflict management.
- Ability to be available for extensive evening and weekend hours and responsibilities, including being on call for emergencies and training.
- Willingness to live on campus in a University residence hall.
Desired Qualifications
Special Instructions to Applicants
- External applicants should use the WMU – Application.
- Internal applicants should use the WMU – Internal Application.
Additional Position Information
- This is a summer two/academic year position scheduled 44-weeks per year, with an FTE 0.85.
- Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation.
- Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff.
Physical requirements and working conditions
- Light work with some physical demands such as continuously lifting or moving materials less than 25 pounds but rarely moving more than 25 to 50 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
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