Job Details
Description
Join our team and help keep our community clean, safe, and welcoming for residents.
Residential Housekeeper responsible for maintaining living spaces and delivering excellent service in a senior living environment.
Summary Of Responsibilities
The Residential Housekeeper provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff. Responsible for cleaning residential living (apartments, villas, cottages and vistas), Personal Care, Nursing Care, Core/ Administration areas, public areas, and common areas.
Primary Duties
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Adheres to proper and regulatory procedures for cleaning and sanitizing the facility, complying with essential job tasks while striving for a high-quality standard.
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Maintains satisfactory standards in the safe and responsible use of chemicals and equipment.
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Sorts, counts, stocks and distributes clean linen items as required.
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Follow all prescribe cleaning procedures for various areas of the facility including routine inspections of area of leadership.
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Moves and exchange carts, take down and re-hang sheers and drapes.
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Always utilize Standard precautions for infection control.
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Move and arrange furniture or equipment as needed to support cleaning and special events
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Demonstrates interest in learning additional aspects of the job.
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Provide excellent customer service by responding to resident and team member requests with urgency, professionalism, and kindness.
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Follows schedules and time frames for tasks to be completed.
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Provides a positive role model especially during new employee training. Provides encouragement and positive examples of life at The Highlands at Wyomissing.
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Promote a safe environment by following safety protocols and reporting concerns
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Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.
Expected Schedule
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This is a full-time position during 1st shift hours (7:00AM- 3:30 PM).
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This position requires a rotating weekend schedule with every other Saturday and Sunday as part of the routine schedule. Days of work depend on scheduled days.
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Weekend, on-call, holiday, and work during inclement weather may be required.
Required Skills
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Excellent communications and interpersonal skills
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A positive attitude and strong commitment to customer service
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Attention to detail and pride in maintaining a clean, organized environment
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Ability to work independently and as part of a team
Qualifications
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High School Diploma or GED (Required)
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1-3 Years of experience working with Senior Adults (Preferred)
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1-3 Years prior housekeeping experience (Preferred)
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Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
Work Authorization/Security Clearances
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Medical Screening
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Criminal History Clearance
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FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
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Immigration and naturalization (I-9) Clearance
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Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)
Physical Requirements And Physical Demands
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Hearing: Adequate to perform job duties in person and over the telephone.
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Speaking: Must be able to communicate clearly in person and over the telephone.
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Writing: Must be able to accurately document pertinent information either by writing or typing.
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Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
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Continuously within shift (67-100%): Standing, Walking, Lifting 10 lbs. maximum and occasionally lifting and/or carrying objects
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Frequently within shift (34-66%): Climbing, Bending, Crouching, Squatting, Lifting 20 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs.
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Occasionally within shift (1-33%): Crawling, Kneeling, Pulling with force, Reaching above head, Lift from floor level up, Lift from waist level up, Lift above shoulders/head, Lifting 50 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 25 lbs.