Residential Maintenance Manager and Technician

NRS Real Estate PLLC is an innovative, award-winning residential Real Estate management, leasing, maintenance, service and sales brokerage company based in downtown Chicago. We are a fast-paced place to learn, grow and be part of an evolving team. Our mission is to empower individual and smaller Real Estate investors’ success with technology, strategy and expertise usually reserved for only the larger “Wall Street” Real Estate Investment Trusts (REITS). We help plan, manage, lease and grow scattered-site rental investment properties including condominium rentals, single family homes and smaller multifamily buildings as one unified portfolio for each of our investors.

We are a nimble, tight-knit group looking for a Maintenance Manager & Technician to help us continue to thrive and grow together. Also, if you are looking to expand your skills and opportunities, this position may offer additional ventures to help us grow our renovations, non-managed property services / repairs, snowplowing and/or landscaping offerings to both our clients and beyond. In addition, If you’re interested in learning how to invest in Real Estate yourself one day, our team and network has decades of Real Estate development and investment experience who love discussing pro-formas, value-added strategies and more. If you’re looking for the next step towards a Real Estate maintenance and service career, please consider applying. Below is the specific job description.

Maintenance Duties (include but not limited to):

• Schedule maintenance, repair, service and/or renovation activities with property managers, vendors, owners and tenants
• Communicate with owners to discuss and receive approval for necessary work, options for upgrades, possibly future improvements or issues that may need to be addressed
• Update tenants on the progress of work performed in their unit / property
• Complete move-in/move-out evaluation checklists, unit turn completions, mid-lease inspections, etc.
• Help ensure unit turns are completed on time and within approved budget / quote
• Take property / unit photos of in-progress and completed work as needed
• Record move-in evaluation videos
• Respond to phone calls, texts and emails from management during the day and our emergency call center if issue / emergency meets our limited (generally 4 to 5 times a year) emergency criteria (overtime would be paid)
• Complete day to day work order assignments which include but are not limited to: evaluating and/or repairing residential plumbing issues (faucets, toilets, showerheads, dishwashers, etc), light switches and fixtures, minor painting / patching when required, replacing locks, window screens, etc (keep in mind, we often have vendors quote out to do the larger jobs if cannot be fixed in ~3 hours or specialized like appliance part, larger plumbing, etc).
• Create detailed quotes for management client properties as well as non-managed jobs such as “handyman” tasklists, minor repairs, etc to full bathroom renovations, other upgrades, etc (often with other vendors / contractors involved).

Who should apply?

• Those who meet and can apply the skills described above.
• Those who can think critically and understand that there are multiple ways to solve problems.
• Those who are well organized and have strong attention to detail.
• Team players who pitch in wherever it is needed, communicate respectfully with their teammates and who make suggestions on how to improve the company.
• Those who can learn quickly.
• Those who like a challenge and are not afraid to fail in the process in order to eventually succeed.
• Those who are driven, passionate, self-motivated, love to work hard and see that work prosper.
• Those who have a proven track record of achievement in whatever endeavor they apply themselves in.
• Those who have reliable transportation.
• Those that have their own tools of the trade.
• Those who will dress and act professionally in the office and onsite at any of our rental properties.

Who should NOT apply?

• Those who are not passionate about maintenance, service, and renovations.
• Those who are not hard working or driven to succeed intrinsically..
• Those that want to work for a large company or are uncomfortable working on smaller teams.
• Those who need to do more than a minimal amount of personal work during business hours.
• Those who falsify any information submitted for consideration such as your resume, criminal background, certifications, capabilities, references, etc or do not wish for that information to be reviewed and verified.
• Those who are unwilling to sign an employment or confidentiality agreement.

Thank you for your interest and hopefully we’ll get to meet you soon!

- NRS Real Estate team

Pay: $67,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have your own working vehicle?
• Do you live within a 45 to 60 minute drive of downtown Chicago?

Experience:

• Property maintenance: 2 years (Required)
• Renovation: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: In person