Residential Quality Coordinator

The Residential Quality Coordinator is responsible for developing and maintaining a centralized Quality Assurance system within the Residential programs by managing the ongoing implementation, evaluation, and review of the programs’ quality initiatives.

Major Responsibilities/Tasks:

• Ensure program compliance with Agency policies and procedures, Council of Accreditation (COA) standards, Office of Mental Health (OMH) and Office of Children and Family Services (CFS) regulations, Inspection of Care (IOC) requirements and Medicaid/Medicare regulations as related to treatment and billing.

• Responsible for the oversight of Residential Quality Assurance and Quality Improvement Plan and initiatives.

• Complete Justice Center investigations and report investigation findings to the Incident Review Committee.
• Coordinate and complete the Case Record Review (CRR) data from the residential programs.
• Coordinate and implement the Utilization Review Committee for Residential Programming.
• Participate in various task forces, staff meetings, and committees, such as Incident Review Committee, Special Review Committee and Safety Committee.
• Coordinate interviews, documentation and other data for the Justice Center Investigations and Internal Investigations.
• Ensures program compliance with all agency and department policies and procedures, federal, state and county regulations.

• Develop and implement a uniform employee training record and tracking process.
• Track and Record Employee Trainings, Annual Physicals and Background Checks.
• Represents the department on internal and external committees as assigned. Works closely with oversight agencies.
• Models and practice sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions.

• Models an interdisciplinary teamwork philosophy. Maintains positive working relationships with program staff and others within the agency
• Additional duties as assigned.

Minimum Requirements:

• Bachelor degree required
• 2 years related experience, preferred.
• Valid NYS Driver’s License
• Experience in project management and data collection
• Analytical skills
• Verbal and Written communication skills
• Computer Skills (Microsoft Office: Excel, PowerPoint and Word)
• Ability to collaborate with colleagues
• Knowledge of Medicaid, OMH & OCFS, preferred.

OR

• Equivalent combination of training and experience

Competitive Pay Rate of $24.73 to $27.47 per hour based on education and experience

CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.

• Paid Time Off (PTO)
  –20 PTO Days (25 Days After Five Years of Employment)
  –14 Paid Holidays (includes 2 flex holidays)
  – Bereavement: Four Paid Days
  – Paid Jury Duty
• Employer Paid Life Insurance
• Medical, Two Plan Options
• Dental, Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions After Two Years

Child & Family Services is an Equal Opportunity Employer:

Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.