Overview:
The Resort Housekeeping Supervisor plays a key role in maintaining cleanliness and quality standards across guest rooms and public spaces. This position supports the housekeeping leadership team by overseeing daily operations, guiding team members, and ensuring that all areas of the property meet established expectations. This role combines inspection responsibilities with hands-on support to ensure efficient operations and a high level of guest satisfaction.
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Responsibilities for this role may include, but are not limited to:
Conduct detailed inspections of guest rooms, public areas, and storage spaces to verify cleanliness and readiness
Record inspection results, identify deficiencies, and coordinate corrective actions including submitting maintenance requests when needed
Communicate room status updates to appropriate departments to support efficient operations
Support the development of housekeeping team members by providing training, guidance, and ongoing coaching
Assist in assigning daily work sections for room attendants, housepersons, and public area staff as needed
Monitor inventory levels of linens, cleaning supplies, and equipment, ensuring proper organization and availability
Identify damages or maintenance concerns and report them promptly to leadership
Collaborate with departments such as front desk and maintenance to ensure smooth guest service and operational flow
Respond to guest concerns or service requests in a timely and professional manner
Provide courteous interactions with guests while maintaining a service-focused approach
Step in to perform cleaning tasks, including guest rooms and common areas, when business needs require additional support
Assist with overall housekeeping operations to ensure efficiency during high-volume periods
Complete additional duties as assigned by management
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Qualifications and Skills:
Previous experience in housekeeping operations required; supervisory or inspection experience preferred
Ability to work a flexible schedule based on hospitality demands, including weekends and holidays
Physically able to stand, walk, and perform tasks for extended periods throughout the shift
Strong attention to detail with the ability to uphold cleanliness and quality standards
Reliable, accountable, and consistent in completing responsibilities
Ability to communicate clearly and professionally with guests, team members, and leadership
Team-oriented mindset with the ability to support and collaborate with others
Commitment to delivering excellent service to both guests and fellow associates
What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
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Medical and Dental insurance
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Supplemental insurance plans (ex. Vision, Life, etc…)
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Paid Time Off
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401(k) retirement plan with company match
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Bereavement Leave
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Jury Duty Pay
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Employee Assistance Program
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David L. Brittain Scholarship Program
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Tuition Reimbursement
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Resort Accommodations Discount
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And more!
Why choose Brittain?
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.
As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Pay Range: USD $16.00 - USD $18.00 /Hr.