Resource Development Specialist (Office of the Chief of Staff)

The Partners for Kids and Families Program is a unit within the CFSA dedicated to providing donated resources to the children, families, and teams served by the agency. The Resource Development Specialist (RDS-PKF) is in the Office of the Chief of Staff (OCS) within the Office of the Director (OD) of the Child and Family Services Agency (CFSA). The primary responsibilities of this position are to partner with agency staff, children and families, community members/organizations, service providers, and other potential donors to secure volunteers, goods, and services on behalf of the agency to meet the needs of the populations served by CFSA.

Duties and Responsibilities

The Resource Development Specialist duties and responsibilities include but are not limited to:

• Supports the planning, coordination, and daily operations of the program; upholds the short- and long-term program objectives. Strengthens internal and external partners and ensures allocation of services and resources are received from donors and reaches the intended targeted populations served by CFSA.
• Assists in the development, implementation, and management of campaigns to increase program visibility, attract donor engagement, and support program goals.
• Coordinate and schedule donation drop-offs, maintaining a well-organized and welcoming environment for donors. Implement and enhance donation center policies and procedures to optimize efficiency and maintain a positive donor experience.
• Organize, facilitates and coordinates orientation and training sessions to acquaint prospective volunteers with the agency’s programs, policies, and procedures.
• Represents and speaks on behalf of the agency/PFK at internal and external meetings. Provides technical assistance regarding access to PKF resources to donors and CFSA staff, as needed.
• Analyzes, extracts, summarizes, and identifies significant trends and issues related to the program and provides recommendations, as appropriate, tracks issues through to resolution communicates information to management for effective assessment of program operations and milestones.
• Performs other duties as assigned.

Qualifications and Education

Relevant Bachelor’s degree with at least two (2) years of experience in an educational or social services setting is highly preferred OR an equivalent combination of education, training, and experience.

Must possess at least one (1) year of specialized experience equivalent to the grade 11 level in the District of Columbia government service or its non-District equivalent. Specialized experience is experience which is directly related to the position and has equipped the individual with the knowledge, skills, and abilities to successfully perform the duties of the position but not limited to engaging in business development by building strategic partnerships, expanding the donor base, and identifying innovative opportunities to secure resources that align with the program’s mission and the needs of children and families served. Sound oral and written communication skills to communicate information to management for effective assessment of program operations; drafts clear and concise reports and recommendations as appropriate; and tracks issues through to resolution. Effective organizational skills; ability to develop effective interpersonal relationships to work with the team. Comprehensive knowledge of pertinent agency resources, public and private agencies resources, and legal policies and procedures which effect children and families. Proficient in Microsoft Office.

Licenses and Certifications

Must have a valid driver’s license.

Other Significant Factors

Tour of Duty: 8:30 AM- 4:30 PM. Tour of duty may include evenings and weekends. Must be flexible based on the needs of the agency.

Promotion Potential: None.

Collective Bargaining Unit: This position is covered under the collective bargaining unit.

Work Conditions/ Environment:

The work is a combination of office and field/community work. The latter requires the employee to travel to community partners sites, PKF donation locations, and other locations relative to the need of the program. Lifting, moving, sorting, and organizing donations and involved.

Duration of Appointment: Career Service- Regular

Pay, Plan, Series, & Grade: CS-0301-12

Position Designation: This position is deemed as "security" sensitive pursuant to DCMR 6B Section 412 and is subject to a criminal background check, traffic records check, consumer credit check (as applicable), reasonable suspicion drug and alcohol test, and post-accident or incident drug and alcohol test.

Residency Preference: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of (7) years. Failure to do so many result in forfeiture of employment.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Closing Statement: Official Job Offers are made by the D.C. Child and Family Services Agency.