Restaurant General Manager

Job Details

About IAM Hospitality

IAM Hospitality is a leading fine dining hospitality group dedicated to creating exceptional culinary and guest experiences. With more than 17 restaurants and a strong growth trajectory, we are expanding our presence in New York City with the upcoming openings of Norte and Cascabel Bar.

We are building something extraordinary—a movement to elevate hospitality, culinary excellence, and guest experiences to the highest international standards. If you're a visionary leader, driven by excellence and passionate about hospitality, we want you to be part of this exciting new chapter.

Why Work at IAM Hospitality?

Authentic Hospitality Experience: Be part of a growing organization that is shaping the future of fine dining and elevated hospitality experiences.

Growth & Leadership: Lead high-performing teams within new concepts backed by an established and rapidly expanding hospitality group.

Exceptional Standards: Join us in delivering unforgettable dining experiences that exceed guest expectations.

Career Development: Be part of an organization committed to investing in talent, leadership development, and long-term career growth.

A Shared Vision: Help launch and establish two exciting concepts in one of the world's most competitive hospitality markets.

About the Role

We are seeking a strategic, service-driven, and inspiring General Manager to lead all aspects of restaurant operations for our upcoming openings, Norte and Cascabel Bar, in New York City.

This role is responsible for driving operational excellence, financial performance, guest satisfaction, and team development while upholding IAM Hospitality's standards and culture.

The General Manager will serve as the face of the operation—setting the tone for hospitality, leadership, and accountability across all departments.

This is a hands-on leadership role for someone who thrives in a high-volume, fine dining environment and understands the importance of balancing hospitality artistry with operational discipline.

Key Responsibilities

• Oversee all daily operations of the restaurant, ensuring seamless service execution.
• Drive revenue growth, profitability, and cost control initiatives.
• Lead, mentor, and develop management and front-of-house teams.
• Maintain and elevate service standards to ensure an exceptional guest experience.
• Collaborate closely with culinary leadership to ensure alignment between kitchen and front-of-house operations.
• Analyze financial reports, manage budgets, and meet performance targets.
• Implement and uphold company policies, procedures, and health & safety regulations.
• Build strong guest relationships and establish the restaurant's reputation within the NYC hospitality scene.
• Foster a culture of accountability, teamwork, and continuous improvement.

Qualifications

• 5+ years of experience as a General Manager or Senior Restaurant Manager in a high-volume, fine dining environment.
• Strong financial acumen with proven experience managing P&L statements.
• Fine Dining experience required.
• Exceptional leadership, communication, and team development skills.
• Strong understanding of service standards and guest experience excellence.
• Ability to perform under pressure and make strategic decisions in a fast-paced environment.
• Knowledge of NYC health and safety regulations.
• Experience with POS systems, scheduling tools, and restaurant management software.
• Flexibility to work nights, weekends, and holidays.

Job Type: Full-time

Work Location: In person – New York City

IAM Hospitality is an equal opportunity employer committed to fostering an inclusive work environment.

Tipo de puesto: Tiempo completo

Sueldo: $110,000.00 - $125,000.00 al año

Lugar de trabajo: Empleo presencial