As a Host/Hostess, you are the first and last impression for our guests. You’ll welcome guests with a friendly attitude, manage seating and wait lists, answer phones, assist with take-out orders, and help keep the front-of-house running smoothly. This role is perfect for someone who enjoys working with people in a fast-paced restaurant environment.
What You’ll Do
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Greet guests as they arrive and seat them promptly
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Manage guest seating preferences and maintain an accurate wait list
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Inform guests of wait times and notify them when tables are ready
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Provide menus and answer guest questions about the restaurant
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Answer the telephone and respond to guest inquiries
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Take, enter, package, and process payment for take-out orders
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Assist servers by refilling beverages, clearing plates, and responding to guest needs
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Maintain cleanliness of the lobby, host stand, and restrooms
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Monitor restroom supplies and cleanliness
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Follow all health, safety, sanitation, and security standards
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Comply with all applicable laws regarding the service of alcoholic beverages
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Offer a friendly parting comment to departing guests
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Perform other guest service duties as assigned
What We’re Looking For
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Friendly, outgoing, and professional demeanor
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Strong customer service and communication skills
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Ability to stay calm and courteous in busy or stressful situations
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Dependable attendance and punctuality
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Ability to work with minimal supervision
Schedule
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Flexible scheduling based on restaurant needs
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Must be able to work nights, weekends, and holidays
Physical Requirements
This position requires regular movement throughout the shift, including:
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Standing and walking for extended periods
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Reaching, bending, and light cleaning
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Lifting and carrying items up to 30 pounds (such as glassware racks or trays)
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Working efficiently in a fast-paced environment
Work Environment
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Primarily climate-controlled dining areas
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Occasional exposure to kitchen heat and humidity when assisting with take-out orders
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Use of cleaning products
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Frequent interaction with guests and team members
Appearance Standards
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Must maintain a neat, clean, and professional appearance in accordance with company dress code
#riddles