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Restaurant Host (Part-Time AM)
At The Heathman Hotel, we believe in delivering thoughtful, personalized experiences rooted in timeless hospitality.
The Part-Time AM Restaurant Host is responsible for creating a warm and welcoming dining experience for guests during breakfast and morning service. As the first and last point of contact in the restaurant, this role sets the tone for exceptional hospitality through thoughtful service, professionalism, and attention to detail.
Requested Tasks
- Welcome guests with a warm, friendly, and professional demeanor
- Manage reservations, waitlists, and table assignments efficiently
- Escort guests to tables and provide menus while maintaining strong knowledge of restaurant offerings
- Maintain consistent communication with servers and culinary teams to ensure smooth restaurant flow
- Answer guest questions regarding menus, hotel amenities, and local recommendations
- Monitor dining room activity and adjust seating to maximize efficiency and guest satisfaction
- Maintain cleanliness and organization of the host stand, entrance, and dining areas
- Assist with opening and closing responsibilities as assigned
- Address guest concerns promptly and professionally while escalating issues when appropriate
- Support restaurant operations and team members as needed
Requested Capabilities
- Previous restaurant or hospitality experience preferred
- Luxury, lifestyle, or boutique hotel experience is a plus
- Professional, polished, and approachable personality
- Strong communication and guest engagement skills
- Ability to multitask and remain organized in a fast-paced environment
- Flexible availability, including mornings, weekends, and holidays
- Strong attention to detail and commitment to exceptional guest service
- Ability to stand and walk for extended periods of time
- Ability to frequently move throughout the restaurant during shifts
- Ability to lift and carry items weighing up to 25 pounds
- Basic computer and point-of-sale system knowledge preferred
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
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