Restaurant Host/Hostess

City Roots Hospitality Group is looking for highly motivated, enthusiastic people with a strong work ethic to be part of our team.

Host/Hostess Job Description

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations
• Work well in a fast paced environment as a member of a team.
• Communicate effectively with other staff members and guests.
• Maintain a sense of urgency at all times and take initiative.
• Handle customer complaints or problems with a positive attitude.
• Be dedicated to our customers, our brand and each other.

Qualifications:

• Previous work experience in a restaurant environment.
• Must be familiar with RESY reservation software
• Customer service oriented. Attentiveness and patience.
• Problem solving skills
• Responsible, dependable and punctual.
• Attention to cleanliness and safety. Food safety certification will be a plus.
• Ability to be on your feet for extended periods of time.
• Flexible/open availability

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Shift:

• Evening shift

Work Location: In person