Restaurant Manager

Restaurant Manager

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Company Description

Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea. Opening in 2025, SLS The Red Sea is not just another hotel-it's a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food & Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder. This is no ordinary project-this is a cathedral of pleasure. If you're ready to say farewell to the ordinary and help script the story of one of Saudi Arabia's most exciting luxury openings, this might be your cue.

Job Description

Job Purpose: At SLS Red Sea, the Restaurant / Outlet Manager is the driving force behind the venue's operational success, guest experience, and team performance. With a flair for detail, leadership, and service excellence, this role leads the day-to-day operations of one of our signature venues from planning and execution to innovation and engagement. Reporting directly to the Restaurant / Outlet GM or Director of Food & Beverage, this role is accountable for upholding the SLS vision, curating memorable dining moments, and ensuring the outlet's profitability, compliance, and vibrancy.

Duties & Functions

• Lead the team in delivering a consistently elevated, engaging, and dynamic guest experience in line with SLS brand values.
• Act as the face of the outlet, maintaining a constant presence during service and cultivating strong guest relationships.
• Handle guest feedback and complaints swiftly and effectively, turning challenges into opportunities to exceed expectations.
• Oversee daily restaurant operations, ensuring smooth coordination across floor, bar, and support areas.
• Ensure outlet ambiance, service delivery, and product presentation meet brand standards at all times.
• Monitor cleanliness, hygiene, and maintenance standards in line with health and safety regulations and local compliance laws.
• Liaise with Engineering and Housekeeping teams to maintain the venue's physical environment to luxury lifestyle standards.
• Lead, mentor, and inspire a high performing team of supervisors, waitstaff, hosts, and bartenders.
• Conduct recruitment, onboarding, and consistent performance management of team members.
• Ensure all team members are trained in service standards, menu knowledge, guest interaction, and compliance protocols.

Additional Information

• Participate in the Quality improvement process
• Maintain a close relationship with other department Managers/heads.
• Work closely with the hotel team either in finance or other departments to ensure smooth communications are maintained.

Seniority Level

Mid Senior level

Employment Type

Full time

Job Function

Management and Manufacturing

Industry

Hospitality

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