Restaurant Manager

Oversee the operations of our restaurant - Burger Theory and manage F&B events in our meeting space.
Hire, train, coach, schedule and mentor all food and beverage employees.
Support employees and fill in as needed to ensure guests are receiving attentive and efficient service.
Scheduling sufficient staff to cover operations and to accommodate guest flow.
Handling HR issues as they arise, including disciplinary write-ups and terminations.
Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures
Maintaining professional appearance and demeanor at all times
Proactively engage in conversation with guests, seeking feedback about their stay and their dining experience. Thank them and invite them to return!
Apply problem solving skills to resolve guest issues or complaints to their satisfaction.
Monitor all food and beverage deliveries for portion control, quality and presentation.
Ensure that food handling and safety guidelines are followed, including kitchen logs.
Maintaining reports and records based on company standards and in full compliance with state and federal regulations
Maintain daily cash control and financial reporting for the department.
Have deep understanding of POS systems. Ability to learn new POS and other 3rd party systems
Strictly control alcoholic beverage inventory making sure all employees are following Liquor Commission guidelines.
Oversee inventory, ordering and receiving of all food and beverage items.
Manage and promote the restaurant / events on Facebook, yelp, Google. Respond and take action on guest reviews immediately.
Establish sales promotion efforts to meet or exceed profit objectives while controlling both food and beverage costs.
Support the goals of the hotel through teamwork and collaboration with all departments.