Restaurant Manager

Position Type: Salary, Exempt
Location: Grill Marks – Columbia
Reports To: General Manager

ROLE MISSION

The Restaurant Manager is responsible for leading daily operations, running shifts, and ensuring a consistent, high-quality guest experience. This role exists to maintain control of the restaurant during service while developing the team, upholding standards, and ensuring alignment between front-of-house and back-of-house operations.

The Restaurant Manager sets the tone for hospitality, professionalism, and execution. This role requires strong leadership presence, clear communication, and the ability to manage both people and performance in real time.

WHAT SUCCESS LOOKS LIKE

• Shifts are organized, controlled, and executed at a high level
• Guests receive consistent, attentive, and professional service
• The team is supported, coached, and held accountable
• FOH and BOH operate as a unified team
• Issues are resolved quickly and professionally
• Standards are maintained without constant oversight
• The restaurant environment is positive, professional, and efficient

KEY RESPONSIBILITIES

• Run opening and closing shifts, taking full ownership of the operation during service
• Lead and manage front-of-house team performance and guest experience
• Maintain visibility on the floor and actively manage the flow of service
• Coach, train, and develop team members to meet performance standards
• Address guest concerns promptly and professionally
• Partner with kitchen leadership to ensure seamless execution between FOH and BOH
• Enforce company policies, procedures, and service standards
• Support staffing, scheduling, and labor management
• Maintain a clean, organized, and professional environment
• Lead by example in hospitality, communication, and accountability

REQUIRED QUALIFICATIONS

• Minimum 2+ years of management experience in a full-service restaurant
• Strong leadership presence with the ability to manage a shift in real time
• Excellent communication and interpersonal skills
• Ability to stay organized and composed in a fast-paced environment
• Proven ability to coach and develop team members
• Strong problem-solving and decision-making skills
• Commitment to hospitality, service standards, and team culture

CERTIFICATIONS (REQUIRED)

• ServSafe Food Protection Manager Certification
• ServSafe Alcohol Certification

Both certifications are required for this role and must be obtained within 30 days of employment if not already current.

SCHEDULE AND PHYSICAL REQUIREMENTS

• Minimum 50-hour workweek
• Full availability including nights, weekends, and holidays
• Ability to stand and move for extended periods
• Ability to lift and carry up to 30–50 lbs
• Ability to work in a fast-paced, high-energy environment

HIRING & COMPLIANCE REQUIREMENTS

• Completion of required hiring assessments prior to application review
• Background screening required for this role, consistent with applicable law
• Certification uploads required in Proliant
• Employment is at-will
• Employment eligibility verification required (I-9 documentation)

BENEFITS

Eligible employees may have access to company benefits, subject to plan terms and eligibility requirements, including:

• Competitive salary based on experience
• Performance-based bonus opportunity tied to restaurant profitability
• 401(k) retirement plan
• Health insurance options
• Prisma Health Direct Primary Care (provided at no cost)
• Phone stipend
• Paid Time Off (PTO)
• Sick time
• Short-term disability insurance
• Life insurance
• Employee dining privileges
• Ongoing leadership development and training
• Advancement opportunities within Larkin’s Restaurants

LEGAL & EQUAL OPPORTUNITY

Grill Marks is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Reasonable accommodations will be provided for qualified individuals with disabilities and for sincerely held religious beliefs, consistent with applicable law.

FINAL NOTE

This role is for a leader who can take control of a shift, support their team, and deliver a consistent guest experience every day. We are looking for a professional who leads from the floor, communicates clearly, and thrives in a fast-paced environment.