Restaurant Server

Food and Beverage Server

Reports to: Food & Beverage Manager, General Manager,
Classification: Non-Exempt

Job Type: Part Time, Seasonal

Location: Jerome Village
Date: 3.2.26

Job Summary:

Food Servers collaborate with cooks, chefs, supervisors, restaurant managers and other foodservice staff to provide excellent customer service and maintain a positive reputation for the organization

Essential Functions:

• Greeting and seating customers
• Taking food and beverage orders and accurately entering them into the ordering system
• Making menu item recommendations and suggestive selling techniques
• Communicating any food allergy or special nutrition needs to kitchen staff
• Ensuring all orders are filled quickly and accurately and that food is high quality
• Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
• Promptly addressing any customer service issues and referring to management if and when necessary
• Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
• Willing to work flexible work schedules that include nights and weekends
• Cross-training opportunities to work in the Concession Stand at the pool may be available dependent on availability

Physical Requirements:

The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Ability to working in a fast-paced environment
• Ability to work in extreme temperatures and high-pressure environments
• Ability to stand and walk for extended periods
• Ability to lift/pull up to 25 lbs. regularly and up to 55 lbs. occasionally
• Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting
• Must possess full range of vision, hearing, and communication abilities

Qualifications, Education, Experience, Skills, and Abilities:

• POS System experience preferred
• Knowledge of the proper etiquette and service standards.
• Basic math skills.
• High school diploma and prior experience working in customer service.
• English language and professional communications skills are required.
• Ability to take direction.
• Ability to work in a team environment.
• Ability to work calmly and effectively under pressure.
• Excellent customer service, including patience and a friendly demeanor
• Exceptional organization and time management
• Great active listening skills
• Ability and willingness to collaborate
• Knowledge of foodservice regulations and proper food handling procedures
• Capability to learn quickly and memorize menu details
• Must have problem solving abilities, be self-motivated and organized.
• Commitment to quality service, food and beverage knowledge.
• Knowledge of Private Events.