- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
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Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
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Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
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Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
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Responsible for responding and handling guest related issues pertaining to the department.
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Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
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Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
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Other duties as assigned.
Responsibilities:
Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.
Qualifications:
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Minimum one year of experience in the Restaurant / Food and Beverage field.
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Previous supervisory / management experience a plus.
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
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High school graduate or equivalent, some college preferred.
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ServSafe and/or food safety training.
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Alcohol awareness training (such as TIPS).
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Familiarity with food and beverage cost controls.
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Ability to write routine reports and correspondence.
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Ability to accurately compute mathematical calculations and use required measurement tools.
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Ability to prepare budgets and ensure cost controls.
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Bilingual English/Spanish a plus.
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Knowledge of local activities and attractions appropriate for clientele.
Job Type: Full-time
Pay: $20 per hour
Work Location: In person
Benefits:
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Health insurance
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Paid time off
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8 Paid holidays
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Marriott Hotel Discounts
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2 Complimentary night hotel stays per year at any Shaner Hotel property
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1 Complimentary meal per shift worked
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Located on bus and metro routes.
Shaner Hotels has an amazing opportunity at our 205 room Buffalo Marriott LECOM HARBORCENTER. Located off I-190 in downtown Buffalo's Canalside Entertainment District, the Buffalo Marriott LECOM HARBORCENTER is attached to Key Bank Center, the home of the NHL Buffalo Sabres. Niagara Falls, a natural wonder of the world, is just a short drive away. This hotel features modern rooms, elegant meeting space and a seventh-floor restaurant and bar offering stunning views of Lake Erie and the Buffalo skyline.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!