Training Manager

Winter Park, FL | Field-Based Across Central Florida

Full-Time

Join the 4 Rivers Family

At 4 Rivers Smokehouse, we believe our people are the heart of everything we do. We're looking for a passionate, hands-on Training Manager who thrives in restaurant operations, loves developing people, and is excited to make a direct impact on the success of our teams across multiple locations.

This role is highly field-focused and plays a critical part in supporting operational excellence, team member development, and the consistent execution of 4 Rivers training standards across our restaurants.

What You'll Do

As the Training Manager, you'll spend the majority of your time in our restaurants, partnering directly with leaders and team members to strengthen training execution and support development efforts.

Key responsibilities include:

• Coaching and developing Managers, Managers-in-Training, Certified Trainers, and hourly team members
• Supporting onboarding, position training, cross-training, manager development, and ongoing learning initiatives
• Reinforcing company standards related to hospitality, guest service, food quality, cleanliness, safety, and culture
• Observing training execution in the field and providing practical coaching and feedback
• Monitoring training completion and effectiveness through LMS reporting, restaurant visits, and operational observations
• Identifying training gaps and partnering with Operations leaders to create action plans
• Supporting Certified Trainer development and train-the-trainer initiatives
• Assisting with New Store Openings, operational rollouts, and company-wide training initiatives
• Partnering with Human Resources and Operations to support engagement, retention, and leadership development efforts
• Providing field-based feedback to help continuously improve training programs and resources

What You'll Bring

• 3–5 years of restaurant, hospitality, training, or operations experience
• Experience in restaurant management, training, leadership development, or multi-unit support preferred
• Strong understanding of restaurant operations and guest service standards
• Excellent coaching, communication, and relationship-building skills
• Ability to influence and hold others accountable in a positive and supportive way
• Strong organizational skills with the ability to manage multiple priorities and locations
• Experience facilitating training for both individuals and groups
• Working knowledge of Microsoft Office and Learning Management Systems
• Ability to travel regularly to restaurant locations
• Valid driver's license

Why You'll Love Working at 4 Rivers

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Vacation
• Paid Parental Leave (up to 6 weeks)
• Health & Wellness Reimbursement Program
• Cell Phone Reimbursement
• Employee Assistance Program (including mental health resources)
• Career Development through 4R University
• Community Service Days and Volunteer Opportunities
• Quarterly Team Events and Annual Company Celebrations

If you're passionate about developing people, supporting restaurant leaders, and helping teams perform at their highest level, we'd love to hear from you.

Apply today and help us continue building something special at 4 Rivers Smokehouse.

4 Rivers is an Equal Opportunity Employer | Drug-Free Workplace | Background Checks Required

4 Rivers Smokehouse began with the launch of the “Barbecue Ministry” in 2004, when John hosted a cookout fundraiser to support a local family whose young daughter was battling cancer. This one event resulted in a passion for supporting local schools, churches, and charitable organizations. After trials, tribulations, and a whole lot of burnt ends, we finally flipped that “Hot Brisket Now” sign on in October of 2009. Within the first hour, a line had formed out the door…and then around the corner.

Job Type: fulltime

Education: No education required

Work location: On-site