Restaurants Operations Manager

About Unity Holding Company

Founded in 2018 in Saudi Arabia, Unity Holding Company is dedicated to delivering high-quality, value-for-money food experiences to a diverse customer base. We began with Kermal , a fast-casual restaurant in Jeddah serving traditional Lebanese cuisine, then expanded into upscale Mediterranean dining with Kazdoura , and introduced Lamb Kitchen , a cloud-kitchen concept specializing in home-style Saudi dishes for delivery.

By scaling these brands across Jeddah, we've built a strong multi-brand platform spanning fast-casual, premium dine-in, and delivery-only formats — positioning us as a dynamic leader in Saudi Arabia's rapidly evolving F&B sector. For hospitality professionals, this means real opportunity to grow alongside the business.

The Role

This is a full-time, on-site Restaurants Operations Manager role based in Jeddah. You'll oversee day-to-day operations across multiple restaurant brands, ensuring consistent service quality, food safety, and guest satisfaction at every touchpoint.

What you'll own:

• Day-to-day operational oversight across multiple brands and units, holding every location to consistent, high standards
• Restaurant team management — scheduling, performance, and accountability
• P&L performance — monitoring sales, controlling food and labor costs, and protecting margins to hit operational and financial targets
• Cross-functional coordination with culinary, supply chain, and marketing teams to support menu execution, promotions, and brand standards
• Elevating the guest experience toward fine-dining standards in service, consistency, and quality
• Continuous improvement in processes, training, and guest experience
• Support for new openings and expansion plans as the group grows

What We're Looking For

• Multi-unit restaurant operations expertise — shift management, daily store-performance monitoring, and oversight across several locations
• Strong F&B background with fine-dining experience highly valued, alongside fast-casual, upscale dining, or cloud-kitchen exposure
• Team leadership — hiring, training, coaching, and performance management in a hospitality or F&B environment
• Financial acumen — cost control, inventory management, P&L review, budgeting, and KPI tracking
• Food safety and compliance — solid knowledge of health and hygiene standards (SFDA , HACCP, ISO 22000 and Baladi) and a track record of quality assurance
• Guest relations — handling feedback, resolving issues promptly, and enhancing the overall dining experience
• Operational planning and problem-solving — prioritizing, implementing process improvements, and managing peak service periods
• Communication and collaboration across culinary, marketing, and supply chain teams
• Bachelor's degree in Hospitality Management, Business Administration, or a related field — or equivalent practical experience
• Fluency in English; Arabic skills and familiarity with the Saudi F&B market are strong advantages

For interested Candidates Kindly send your Updated CV to: hr@unityholding.me

and mention Operation Manager Vacancy.