Retail Assistant Manager

Job Summary
We are seeking an energetic and motivated Retail Assistant Manager to join our dynamic team. In this pivotal role, you will lead daily store operations, foster a customer-centric environment, and support the store’s sales goals through effective team management and strategic merchandising. Your enthusiasm and leadership will drive a positive shopping experience, ensuring smooth management of inventory, staff development, and operational excellence. This position offers a fantastic opportunity for someone passionate about retail management and eager to grow within a vibrant retail environment.

Responsibilities

• Oversee daily store operations, ensuring smooth functioning of all departments and adherence to company policies.
• Lead, motivate, and supervise a team of sales associates, providing guidance on customer service, product knowledge, and sales techniques.
• Manage employee orientation, training & development initiatives to enhance team performance and engagement.
• Coordinate recruiting efforts including interviewing candidates, onboarding new hires, and managing employee schedules.
• Handle payroll processing, bookkeeping tasks, and inventory management to maintain accurate records and stock levels.
• Implement effective merchandising strategies to optimize product placement, pricing, and promotional displays.
• Monitor sales performance using retail math principles; analyze sales data to identify trends and opportunities for growth.
• Conduct regular inventory control checks, stock replenishment, and purchasing activities to ensure product availability.
• Manage POS (Point of Sale) systems for transactions including cashiering duties and cash handling procedures.
• Enforce store policies on customer service standards, phone etiquette, and complaint resolution to enhance shopper satisfaction.
• Oversee shift management by scheduling staff efficiently to meet customer demand during peak hours.
• Maintain organized records of budgets, sales reports, and other administrative documentation.
• Support marketing initiatives by executing promotional campaigns and local outreach efforts.
• Ensure compliance with safety regulations and uphold a secure shopping environment through vigilant supervision.

Requirements

• Proven experience in retail management or assistant manager roles with supervising responsibilities.
• Strong leadership skills with the ability to motivate teams and foster a collaborative work environment.
• Excellent communication skills; bilingual or multilingual abilities are a plus for diverse customer engagement.
• Demonstrated proficiency in inventory management, merchandising, POS systems, and retail math.
• Experience with recruiting, interviewing candidates, payroll processing, bookkeeping, and budgeting.
• Knowledge of retail sales techniques including pricing strategies and promotional planning.
• Skilled in customer service excellence with a professional phone etiquette approach.
• Ability to handle cash transactions accurately while managing cashiering duties effectively.
• Organizational skills with attention to detail in stock control, administrative tasks, and time management.
• Familiarity with wireless sales or grocery retail environments is advantageous but not required.
• Proactive problem solver with strong negotiation skills; capable of managing multiple priorities efficiently.
• Previous assistant manager or supervisory experience in retail settings is preferred. Join us as a Retail Assistant Manager where your leadership will inspire teams, elevate customer experiences, and contribute directly to our store’s success!

Job Type: Part-time

Work Location: In person