Retail Banker - Sheppard BX/Wichita Falls

FSNB is a full-service bank that has been family owned and operated for over 70 years. FSNB provides a caring, team atmosphere that gives individuals the opportunity to make a difference in the lives of the customers they serve. If you want to work for a company that values your contributions, is committed to helping you grow, and offers promotion and bonus potential with the flexibility of a 4-day workweek, then FSNB is for you!

We are looking for retail bankers to join our team!

• Prospect customers to open checking and savings accounts
• Recognize opportunities to upsell our products and services
• Follow our company's communication scripts to disclose account information
• Count currency, coins, and checks received, by hand or using currency-counting machine
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the person receiving payments and the legality of the documents.
• Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.
• Resolve problems or discrepancies concerning customers’ accounts.
• Meet acceptable standards for attendance and punctuality

Retail Banker Requirements

• Must have a high school diploma or equivalent
• Must be computer literate
• Be open to taking on additional tasks during course of employment.
• Portray a positive company image
• Must be able to sit and stand for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
• Must be able to work a rotating schedule, Monday through Saturday 8:30 a.m. to 6:30 p.m. and Sundays 9:00 a.m. to 5:30 p.m.

Desired Skills and Attributes

• Excellent verbal communication skills
• Open to learning and taking on new tasks and concepts
• Cooperative with co-workers and supervisors
• Customer service experience
• Typing skills

Benefits:

• Paid Vacation
• Paid Personal Leave
• Medical/Dental Insurance
• 401(k)
• Employee Assistance Program
• Paid Holidays
• Supplemental Insurance
• Paid Death Benefit

FSNB

• Serving over 75+ years
• Serving the Wichita Falls metro area for 30+ years
• Family owned and managed
• Promotes from within the company
• Military and military family friendly
• Equal Opportunity Employer

The above statements are intended to describe the general nature and work performed by Retail Bankers. They are not intended to be a comprehensive list of all responsibilities, duties and required skills.

Bilingual applicants with written and verbal translation skills are strongly encouraged to apply.

** Individual must be able to pass a high-level military background check in order to obtain a pass to the Air Force Base.