Retail Floor Associate

About the role:

As a Retail Floor Associate, you play one of the most essential roles in the customer service experience of our company by providing customers with fast and friendly service. You will build relationships with customers, process transactions, maintain floor merchandise and inventory standards, answer questions, and ensure customers leave feeling positive about their visit. Both part-time and full-time positions may rotate between working as a cashier, a sales specialist or merchandiser/stock associate. You will report to the store management team.

Join us to become an industry expert in a fun and thriving retail company!

You will:

• Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.
• Perform cashier functions and follow minor policy while completing customer transactions
• Participate in wine, spirits, and beer training to learn how you can provide customers with recommendations and connect them to the right products
• Replenish & Maintain inventory and store visual presentation.
• Maintain store safety and cleanliness standards on the sales floor, stock room, kitchen, etc.

What we're looking for:

• 18 years of age or older
• Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
• Experience using technology applicable to the position and access information necessary to complete daily responsibilities
• 1-2 years retail sales associate, cashier/cash handling, merchandiser, or inventory specialist experience preferred, to include greeting customers, stocking, merchandising, managing inventory, or replenishment
• Strong interpersonal skills with a positive and engaging attitude
• Collection of carts from parking lot and assisting customers with loading purchases in their vehicles
• Value collaboration and acting as a team player
• Desire to develop retail service skills and knowledge of product and services
• WSET, Sommelier, or other industry certification preferred, but not required

Physical Requirements (with or without accommodations):

• Walking, bend down repeatedly, and be on feet for 8-10 hours a day
• Lift 45-55 lbs. overhead and repetitively.
• Sanitizing, disinfecting, or cleaning procedures in place

Work Includes

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Pay frequency:

• Bi-weekly

Management:

• Store Manager
• Assistant Manager
• Jr. Assistant Manager
• Front End Lead

Employees working per shift:

• 6 or fewer

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Ability to Commute:

• Springfield, NJ 07081 (Required)

Work Location: In person