Retail Operations & Expansion Director – New York/Atlanta/Houston

Location

New York (preferred), Atlanta (preferred), or Houston (open for consideration)

Compensation & Benefits

• Monthly salary: USD 8,000 – 10,000
• 12-month salary structure
• Medical insurance upon onboarding
• 401(k) eligibility after 1 year
• Performance-based bonus
• Business travel reimbursement

About the Company

A fast-growing global beauty and lifestyle e-commerce company specializing in premium hair and beauty products. The company operates multiple international direct-to-consumer brands, retail stores, and fulfillment operations across North America and other international markets.

The business continues to expand its retail presence in the United States and is seeking experienced retail leaders to support its next phase of growth.

Position Overview

This role will oversee offline retail operations and store expansion initiatives across the United States. The business primarily operates neighborhood and standalone retail stores.

The ideal candidate will have strong experience in:

• Multi-store retail operations
• Store expansion and site selection
• Team leadership
• Local marketing and customer acquisition
• Inventory and operational management

Candidates from fashion, beauty, accessories, specialty retail, or consumer lifestyle product backgrounds are highly preferred.

Key Responsibilities

• Lead retail operations and execute sales growth strategies across the US market
• Manage day-to-day operations of multiple retail locations to achieve business targets and operational KPIs
• Drive new store expansion, including site selection, evaluation, and launch coordination
• Monitor store performance, staffing, inventory, and operational compliance
• Organize and optimize local marketing and customer engagement activities
• Recruit, train, and manage store managers and retail staff
• Conduct market research on competitors, retail locations, rental costs, and consumer trends
• Prepare operational reports and business analysis for senior management
• Collaborate with cross-functional and international teams to support business growth

RequirementsRequired Qualifications

• Must be legally authorized to work in the United States without employer sponsorship
• 5+ years of retail operations experience
• 2+ years of multi-store or chain retail management experience
• Proven experience in store expansion and retail growth
• Strong leadership and team management skills

Preferred Background

• Fashion & Apparel
• Beauty & Cosmetics
• Accessories
• Specialty Retail
• Consumer Lifestyle Products
• Community-based retail operations

Preferred Qualifications

• Familiarity with US local retail operations and community retail models
• Experience managing high-repeat-purchase consumer products
• Strong understanding of customer acquisition and conversion strategies
• Data-driven mindset with solid operational management skills
• Experience collaborating with international teams is a plus

Team Structure

• Manage store teams and expansion personnel

Pay: $8,000.00 - $10,000.00 per month

Benefits:

• 401(k)
• Health insurance

Application Question(s):

• Experience in operating and expanding neighborhood or standalone retail stores for low-frequency consumer products such as wigs or similar categories.

Work Location: Remote