Retail Operations Manager

We are hiring an exceptional Regional Operations Manager to take ownership of a high-profile 100-store retail region. This is a critical leadership role for a results-driven operator who can elevate standards, accelerate commercial performance and lead large teams with impact.

The Role

You will be accountable for delivering outstanding operational execution and commercial results across your region. Leading through Store Managers, you will set clear expectations, drive compliance, strengthen customer experience and ensure consistent delivery of the brand proposition.

Key Responsibilities Of Regional Operations Manager

• Lead and develop Store Managers to deliver against KPIs, commercial targets and operational standards
• Drive regional P&L performance, maximising revenue and controlling cost lines
• Ensure full compliance with operational policies, processes and brand standards
• Use data to assess performance, identify gaps and implement decisive corrective actions
• Execute business initiatives at pace, ensuring seamless rollout across all stores
• Build capability, talent pipelines and a high-performance culture
• Act as a strong link between stores and central functions, ensuring clarity and alignment

The Candidate for Regional Operations Manager

• Proven multi-site retail leadership experience, ideally overseeing 50-100+ stores
• Strong commercial mindset with a track record of delivering P&L improvements
• Confident, influential leader with excellent communication and coaching skills
• Highly organised, resilient and able to operate at pace in a demanding environment
• Strategic thinker who remains hands-on and execution-focused
• Full UK driving licence and willingness to travel extensively

If you are a high-calibre retail operator ready to step into a major regional leadership role, we want to speak with you.