Retail Packaging-Project Manager/Account Manager

This is a newly created position and an addition to the team.
**Salary is negotiable based on experience.

Impak Retail Packaging is seeking an adaptable and well-organized Project Manager for their custom packaging division. This individual will have extensive experience in packaging development across multiple packaging product categories and materials - retail boxes, shopping bags, cut and sew bags/totes/pouches, paper collateral, ribbon and e-commerce packaging.

This candidate must have strong analytical skills, function well in a fast- paced environment and be able to manage numerous projects at once, including multi-component/large scale programs. This Project Manager must work quickly and accurately with in-depth costing scenarios and understand supply chain management.

FLSA Classification: Exempt

Department: Impak Team

Reports To: Sr. PM Lead – National Accounts

Work Schedule:

Hybrid, M-F 8:00-5:00 CST, Fully Remote Available, must be available to work across multiple time zones (to be determined upon hire date)

Essential Functions:

· Representing the organization in a positive and professional manner during business and vendor-client interactions.

· Supporting the sales force; becoming a trusted, invaluable link to ensuring a sale translates to an on-time delivery, which translates to a re-order.

· Reviewing project scope and details with sales team to articulate project specific information accurately to the factories.

· Determining the appropriate factories to bid on projects and large packaging programs, consulting with senior management at project inception when needed.

· Working with both domestic factories and international factory partners based in APAC, EMEA, US and Mexico.

· Sending quote requests to factories detailing project specifications, timeline requirements and financial budgets/target price points; presenting factory recommendations to sales with cost and other project considerations in mind.

· Managing projects from start to finish, processing all associated documents including cost analysis worksheets, order confirmations,

proof approvals, purchase orders, packing lists and shipping documents, invoices, and profitability reports.

· Maintaining project status and timeline logs; providing regular and proactive status updates to sales team

· Maintaining accurate records, both digital and physical.

· Management and organization of pre-order, pre-production, production and marketing samples.

· Developing and managing expectations around factory samples; consulting with sales and senior management on standards for approval, appropriate tolerances and communicating expectations to factory while ensuring alignment with sales regarding client expectations.

· Working cross functionally with logistics, warehousing, accounting, production, offshore vendor relations and art departments, providing excellent service and partnership with internal teams.

· Ideally proficient with SAP Order, Purchasing, Inventory, Business Partner and Accounting modules, along with working cross-functionally and maintaining project organization within a project management tool (Impak currently uses Monday).

· Maintain rapport and be a trusted, consulted team member regarding client and factory-facing communication.

· Lead the project management team in the successful execution of projects from initiation to closure, ensuring adherence to project scope, timeline, and budget.

· Build and maintain strong cross-functional relationships internally, to facilitate project success and alignment with business goals.

· Ability to handle fast paced environment and work well under pressure and autonomously.

· Ability to function on video conferencing, for frequent calls with clients and internal teams.

· Technical Expertise – must be a subject matter expert in the packaging industry with an emphasis on custom retail packaging.

· Special projects as required to support company objectives.

Risk Management:

o Identify potential risks and issues that impact project delivery, develop, and mitigate strategies, and proactively address challenges to ensure project success.

Continuous Improvement:

· Drive continuous improvement initiatives with full operations and project management team, leveraging industry best practices and lessons learned to enhance project delivery processes and efficiency.

· Must have a “growth mindset” – seeking continuous training and development as a lead.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal, negotiation, and conflict resolution skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Ability to prioritize tasks.

· Ability to act with integrity, professionalism, and confidentiality.

· Proficient with Microsoft Office Suite and other related software.

· Working knowledge of Adobe Illustrator and Photoshop a plus.

· Experience working in a Project Management System, and ERP order processing system, such as SAP.

Travel: · Ability to travel up to 10 percent for project meetings, client interactions, site visits.

Education and Experience:

· Bachelor’s Degree in Packaging, Business, Merchandising or related field.

· Alternatively, a combination of at least six to eight years of relevant experience and education will be considered.

· 6-8 years’ experience in the Packaging industry

Physical Requirements:

· Remote work is allowed with required travel to the Dallas HQ Office on a routine basis to be determined by management. Must be available to receive and ship out necessary samples for their respective accounts and sales team.

· Prolonged periods of sitting as a desk and working on a computer.

· Must be able to lift 15 pounds at times.

Affirmative action plan/equal employment opportunity (AAP/EEO) statement

We are an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay: $63,894.86 - $76,948.65 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Richardson, TX 75081