Retail Sales Associate

Overview
The Retail Sales Associate will be responsible for providing excellent service to customers, maintaining a clean and organized sales floor, and ensuring merchandise is properly displayed and labeled. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

• Greet customers promptly and provide friendly, helpful assistance.
• Demonstrate in-depth knowledge of store products, pricing, promotions, and policies.
• Answer customer questions, provide product recommendations, and guide customers through the sales process.
• Assist with checkout, and payment transactions.
• Monitor and restock merchandise in bins and on shelves to ensure items are available and attractively displayed.
• Repackage, label, and neatly organize items in bins in line with Amazon bin store requirements.
• Maintain cleanliness and organization of the sales floor, bin areas, and backroom.
• Follow company policies and procedures for handling merchandise and assisting customers.
• Work collaboratively with team members to meet sales goals and provide a positive shopping experience.
• Report low stock, damaged products, or customer concerns to management.

Qualifications

• Previous retail or customer service experience preferred, but not required.
• Strong communication and interpersonal skills. Ability to remain positive, approachable, and professional when interacting with customers.
• Comfortable learning product details and explaining them to customers.
• Organized and detail-oriented, with the ability to keep bin store and retail areas neat.
• Basic math and cash-handling skills.
• Reliable, punctual, and able to work independently or as part of a team.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements

• Prolonged Standing: Ability to stand for extended periods, often while operating a cash register, fulfilling bin store tasks or assisting customers
• Lifting/Carrying: Ability to lift and carry items weighing up to 25 pounds.
• Reaching and Bending: May be required to reach for items on shelves and in bins, bend to pick up merchandise, and perform cleaning tasks (e.g., dusting, sweeping, vacuuming).
• Fine Motor Skills: Manual dexterity to handle cash, credit cards, operate a cash register, and repackage or label merchandise.
• Visual Acuity: Clear vision to read prices, scan items, and identify product and customer details.
• General Mobility: Ability to walk, use hands to finger, handle, or feel objects, and reach with hands and arms as necessary.
• Communication: Ability to talk and hear to effectively interact with customers and team members.

Additional Considerations:

• Comfortable, supportive footwear is essential due to prolonged standing.
• May need to adapt to varying temperatures depending on the retail setting.
• Tasks such as operating a cash register, labeling merchandise, adding product to the bins involves repetitive hand and wrist movements.

What We Offer

• A supportive team environment.
• Opportunities for training and growth.
• Employee discounts on store merchandise.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Albany, NY 12205 (Required)

Work Location: In person