Retail Sales Associate

Sales Associate / Cashier

Rock N’ Roll It Smoke | Vape | Hemp & Create A Cig Vapors

Location: Waco, TX (76711 & 76712)
Job Type: Full-Time & Part-Time
Pay: $11.50–$13.00 per hour
Schedule: Day, Evening, Morning, 8-, 10-, or 12-hour shifts
Work Location: In Person

About Us

Rock N’ Roll It Smoke | Vape | Hemp & Create A Cig Vapors is one of Texas’ fastest-growing smoke shop retailers. As a family-owned and operated business, we are committed to providing exceptional customer service while offering premium smoke, vape, and hemp products at competitive prices.

Our stores feature a wide selection of:

• Premium Hookahs
• Water Pipes & Hand Pipes
• Glass Accessories
• E-Juice
• Mods & Pod Systems
• Nicotine Vape Products
• Delta & Hemp Products
• Smoking Accessories

If you’re energetic, customer-focused, and eager to grow with a rapidly expanding company, we’d love to meet you!

Why Join Our Team?

We Offer

• Competitive hourly pay
• 401(k) & 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Employee Discounts
• Flexible Scheduling
• Growth & Advancement Opportunities
• Casual Work Environment
• Supportive Team Culture
• Ongoing Product Training

Job Summary

We are looking for enthusiastic and dependable Sales Associates/Cashiers who enjoy helping customers and creating a positive shopping experience.

The ideal candidate is motivated, friendly, eager to learn, and comfortable recommending products based on customer needs. Previous smoke shop or retail experience is preferred but not required—we provide training for motivated individuals.

Key Responsibilities

Customer Service

• Greet every customer with a friendly, professional attitude.
• Build positive relationships through engaging conversations.
• Help customers choose products that best fit their needs.
• Provide knowledgeable product recommendations.
• Demonstrate product features and benefits.
• Resolve customer questions and concerns professionally.

Sales

• Meet daily sales goals through product knowledge and excellent customer service.
• Upsell complementary products when appropriate.
• Stay informed about current promotions and featured products.

Cashiering & POS

• Operate the Point-of-Sale (POS) system accurately.
• Process cash, credit card, and mobile payment transactions.
• Maintain accurate cash handling procedures.
• Balance the register at the end of each shift.

Store Operations

• Maintain clean, organized, and attractive sales displays.
• Restock merchandise and monitor inventory levels.
• Assist with weekly inventory counts.
• Complete all assigned opening and closing duties.
• Keep showcases, counters, and glass displays clean throughout the day.

Teamwork

• Work collaboratively with fellow team members.
• Assist in training new employees when needed.
• Complete daily tasks efficiently and support overall store operations.

Technology

• Use POS software efficiently.
• Perform basic computer tasks using:
• Google Docs
• Microsoft Office
• Email and other store systems

Preferred Qualifications

• 1+ year of smoke shop, vape shop, or retail experience preferred
• Strong customer service skills
• Sales and upselling experience
• Excellent communication skills
• Reliable and dependable
• Basic computer proficiency
• Comfortable handling cash transactions
• Ability to multitask in a fast-paced environment
• Bilingual candidates are encouraged to apply
• Leadership or supervisory experience is a plus

Minimum Requirements

Applicants must:

• Be at least 21 years of age
• Speak English fluently
• Be authorized to work in the United States
• Be able to commute to Waco, TX (76711 or 76712)
• Be available to work morning, afternoon, or evening shifts
• Be able to stand for extended periods and lift up to 25 lbs.

What Makes You Successful?

Successful team members are:

• Friendly and outgoing
• Honest and dependable
• Motivated to learn
• Goal-oriented
• Passionate about customer service
• Comfortable talking with people
• Organized and detail-oriented
• Team players with a positive attitude

Apply Today!

If you’re looking for a fun, fast-paced retail environment with opportunities for growth, we’d love to hear from you.

Join the Rock N’ Roll It Smoke | Vape | Hemp & Create A Cig Vapors family and help us deliver an outstanding customer experience every day.

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person