Retail Sales Manager

Location: Southeast Missouri

Position Type: Full-Time

Position Overview

Farmers Pool & Spa is seeking a highly motivated, detail-oriented Store Manager to oversee daily retail operations and deliver an exceptional customer experience. This role requires a strong balance of leadership, technical knowledge, organization, and adaptability in a fast-paced environment.

The ideal candidate is a proactive problem-solver who can manage multiple priorities, lead by example, and continuously improve store performance.

Key Responsibilities

• Oversee day-to-day store operations, ensuring efficiency, organization, and a high standard of presentation
• Maintain a clean, well-stocked, and properly priced showroom and retail space
• Deliver excellent customer service by assisting a wide range of customer needs and resolving issues effectively
• Perform and interpret water testing, providing accurate product recommendations
• Manage inventory levels, place orders, and ensure timely restocking of products
• Source and evaluate new products to enhance offerings and meet customer demand
• Analyze sales trends and adjust merchandising and purchasing strategies accordingly
• Build and maintain strong relationships with vendors and manufacturers
• Answer phones, assist walk-in customers, and manage daily communications
• Ensure all systems, pricing, and product information are accurate and up to date
• Develop and implement training materials and processes for new hires
• Maintain a positive, team-focused work environment

Qualifications & Skills

• Basic knowledge of swimming pools, equipment, chemicals, and parts (preferred)
• Strong problem-solving skills with the ability to think quickly and act decisively
• Self-starter with high motivation, drive, and accountability
• Excellent time management and organizational skills
• Ability to multitask and perform under pressure in a fast-paced environment
• Strong communication and interpersonal skills; able to work with all customer types

Technical Requirements

• Proficient in Microsoft Office (Excel, Word, Outlook)
• Proficient in Google Workspace (Sheets, Docs, Forms)
• Tech-savvy with the ability to quickly learn and navigate multiple software platforms simultaneously
• Experience with social media platforms, including Facebook and Instagram
• Experience using Canva for basic marketing and in-store materials is a plus

What We’re Looking For

• A driven leader who takes ownership of results
• Someone who thrives in a hands-on role and leads by example
• A quick learner who adapts easily to change and new systems
• A team player who is equally comfortable working independently
• A professional who takes pride in store appearance, operations, and customer experience.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off
• Retirement plan

Ability to Commute:

• Cape Girardeau, MO 63703 (Required)

Work Location: In person