Retail Store Manager

We are looking for an experienced and mature Store Manager to lead and grow our Raymond showroom on Sindhubhavan Road. This is a senior leadership role for someone who understands premium retail, brings strong sales drive, and knows how to run a tight ship on daily store operations.

This is not a short-term job. We are looking for someone who wants stability, long-term growth, and responsibility – someone who treats the store like their own business.

Key Responsibilities

Sales & Revenue Leadership

• Own complete store sales targets (daily, weekly, monthly).
• Drive walk-in conversions, repeat customer business, and clienteling.
• Build and maintain strong relationships with high-value customers.
• Ensure excellent product presentation and merchandising at all times.

Team Leadership & People Management

• Lead, train, motivate, and monitor the retail sales team.
• Ensure discipline, grooming, punctuality, and performance of staff.
• Conduct regular team meetings and on-floor coaching.
• Handle hiring coordination and training of new staff.

Store Operations

• End-to-end responsibility of store operations including:
• Inventory management and stock accuracy
• Shrinkage control
• Cash handling and billing discipline
• Visual merchandising standards
• Ensure all SOPs and Raymond brand standards are followed.

Customer Experience

• Personally handle escalations and high-value customers.
• Maintain world-class service standards expected from a premium brand.
• Build strong local market relationships and store reputation.

Reporting & Controls

• Daily sales reporting to management.
• Stock reports, staff performance tracking, and loss prevention monitoring.
• Basic understanding of systems, POS software, and MS Excel.

Desired Candidate Profile

Experience Requirements

• Minimum 7+ years of experience in retail store management.
• Proven track record of handling premium apparel, menswear, or lifestyle brands.
• Experience in managing and leading retail sales teams.

Skills & Traits

• Strong leadership and people management skills.
• Mature, humble, and process-oriented mindset.
• Commercial thinking with strong negotiation and selling ability.
• Comfortable working in high-footfall, target-driven environments.
• Fluent in Gujarati, Hindi, and basic English.

Job Type: Full-time

Pay: ₹40,000.00 - ₹55,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Paid time off

Work Location: In person