Retail Store Manager - Car Wash Operations

Job Summary
We’re looking for a hands‑on, energetic Store Manager to lead daily operations at our car wash. In this role, you’ll oversee staff, maintain a clean and safe site, deliver excellent customer service, and drive sales and membership growth. If you enjoy leading teams, solving problems, and creating a positive customer experience, this is a great opportunity to grow your career in retail operations.

Key Responsibilities

Operations & Customer Experience

• Manage daily car wash operations to ensure quality, safety, and efficiency
• Maintain high levels of customer service and professionally resolve customer concerns
• Ensure cleanliness of wash bays, lobby, vacuum areas, and site grounds
• Monitor wash quality and operational flow throughout each shift

Team Leadership

• Lead, schedule, train, and supervise car wash staff
• Hire, onboard, and coach employees on performance expectations
• Provide ongoing feedback to reinforce service standards and productivity
• Ensure adequate staffing coverage for daily operations

Equipment, Inventory & Safety

• Monitor equipment performance and troubleshoot issues
• Perform repairs and preventive maintenance as needed
• Manage inventory of chemicals and supplies
• Ensure compliance with company policies, procedures, and safety guidelines

Financial & Administrative

• Track basic sales, labor, and expense metrics to meet store goals
• Promote membership programs and site‑level promotions

Duties

• Lead and supervise all store activities, including maintenance, sales, inventory management, and customer service to ensure smooth daily operations.
• Recruit, interview, and onboard new employees while providing ongoing training and development to foster a high-performing team.
• Oversee inventory control, purchasing, pricing strategies, merchandising, stocking, and marketing initiatives to maximize sales opportunities.
• Implement effective management practices such as shift scheduling, employee orientation, and supervision to optimize team productivity.
• Maintain excellent communication with staff and customers through phone etiquette and personalized service to enhance customer satisfaction.
• Monitor sales targets to meet or exceed store performance goals.

Benefits

• Competitive pay with performance bonus
• Paid time off
• Paid holidays
• Health insurance
• 401k with employer match
• Free car washes

Requirements

• Strong background in maintenance required.
• Prior car wash experience preferred.
• Proven management experience in retail sales or store management with supervisory responsibilities including recruiting, interviewing, and training staff.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent organizational skills with attention to detail in inventory management and maintenance tasks.

Join us as a Store Manager where your energy fuels success! Bring your passion for retail management combined with your leadership expertise to create an engaging customer experience and building a motivated team dedicated to excellence. We value proactive leaders who thrive on challenges and are eager to make a positive impact every day!

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person