Revenue Cycle Manager

At Community Dental Care (CDC), we believe everyone deserves high-quality, compassionate, and culturally sensitive oral health care—and that’s what we provide for our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.

Join our team!
CDC has a full-time opportunity for a Revenue Cycle Manager. This position plays a critical leadership role in ensuring patients clearly understand their treatment plans and financial responsibilities while the organization receives accurate and timely reimbursement from payers.

Revenue Cycle Manager Key Responsibilities

• Oversee treatment coordination processes, ensuring accurate insurance benefit interpretation, financial estimates, and presentation of treatment plans to patients.
• Ensure insurance verification and pre-authorization workflows are timely, accurate, and consistently support patient access to care.
• Partner with clinical providers to ensure documentation, coding, and billing align with payer guidelines and reflect services delivered.
• Lead efforts to prevent denials through proactive eligibility, coverage review, coding accuracy, and compliance with payer rules.
• Monitor front-end revenue cycle performance, payer trends, and reimbursement outcomes to identify improvement opportunities.
• Maintain full compliance with HIPAA, payer regulations, and state and federal requirements.
• Train, mentor, and support treatment coordination and billing staff to deliver clear, accurate, and compassionate financial communication to patients.
• Provide routine reporting to leadership on key revenue cycle indicators and operational improvements. Additional or different duties may be assigned from time to time.

Qualifications

• Bachelor’s or Associate degree in Accounting, Finance, Business, or related field.
• Minimum 3–5 years of experience in dental or medical revenue cycle management.
• Strong knowledge of CDT codes, dental insurance processes, and EOB interpretation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Excellent leadership, communication, and problem-solving skills.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Experience with multi-location dental or medical practices.
• Experience with Medicaid dental or medical billing.
Certification in medical/dental billing or coding (e.g., CMRS, CPB) is a plus.

Work Environment

• Multi-location responsibility (Carlton Street, Maplewood, Rochester, Crystal, and Buffalo).
• On-site work required.
• Regular interaction with CFO, COO, financial department, leadership, and clinical staff.

What We Offer

• Collaborative, innovative, and inclusive team environment.
• Internal growth and development opportunities.
• Comprehensive medical, dental, and life insurance.
• Paid time off and holiday pay.
• 401k plus company match.

About Us
At Community Dental Care, everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training, and advocate for access for all. Our team of 300+ employees staff our full-service dental clinics in the Twin Cities metro area, Rochester, and Buffalo.

At CDC, we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients and strive to meet their needs in a culturally competent and compassionate manner.

Community Dental Care is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.