Revenue Cycle Manager

Manager / Director of Revenue Cycle Management (RCM)
Reports To: Chief Operating Officer
Location: Primarily Virtual (with periodic on-site executive engagement)

Lead the Financial Engine of a High-Growth Healthcare Organization

OMNY Medical Group is seeking a strategic, data-driven, and operationally rigorous leader to oversee and transform our Revenue Cycle Management (RCM) function. This is not a maintenance role—this is a build, optimize, and scale opportunity for a leader who thrives in a fast-paced, high-volume environment and is motivated by measurable performance outcomes.

If you have deep expertise in EPIC (Resolute, Cadence, Prelude) and a proven ability to drive cash flow, reduce denials, and elevate operational discipline, this is your opportunity to make a direct impact at the executive level.

Why This Role Matters

This position sits at the core of the organization’s financial performance. You will directly influence revenue integrity, EBITDA performance, and the patient financial experience by building a best-in-class RCM infrastructure grounded in accountability, analytics, and disciplined execution.

What You Will Own

Strategic Leadership & Execution

• Lead the end-to-end revenue cycle: patient access, coding, charge capture, billing, AR, denials, and collections
• Build and execute RCM strategies aligned with financial and growth objectives
• Establish KPI-driven accountability frameworks across all functional areas
• Partner directly with the COO and executive team on forecasting, risk identification, and performance improvement

EPIC Optimization (Core Requirement)

• Serve as the internal SME for EPIC RCM modules (Resolute, Cadence, Prelude)
• Optimize workflows, reporting, and system configurations to drive efficiency and accuracy
• Lead system enhancements, upgrades, and integrations
• Leverage EPIC tools (Workbench, Radar, Work Queues) to drive real-time performance management

Financial Performance Management

• Improve:
• Days in A/R
• Net Collection Rate
• Clean Claim Rate
• Denial Rate & Appeal Success
• Translate data into actionable operational plans
• Drive cash acceleration and leakage reduction initiatives

Compliance & Risk Management

• Ensure compliance with CMS, HIPAA, and payer-specific regulations
• Oversee coding accuracy, audit readiness, and billing integrity
• Maintain proactive awareness of regulatory and reimbursement changes

Team Leadership & Culture

• Lead and develop RCM managers and cross-functional teams
• Build a culture of accountability, ownership, and continuous improvement
• Implement structured training programs (EPIC + RCM competencies)

Process Improvement & Innovation

• Identify inefficiencies and lead process redesign initiatives (Lean/Six Sigma mindset)
• Deploy automation and technology solutions to streamline operations
• Improve patient financial experience (transparency, collections, workflows)

Cross-Functional Collaboration

• Partner with clinical, finance, IT, and compliance teams
• Act as a key liaison to payers, vendors, and external consultants
• Present performance insights and initiatives to senior leadership

What You Bring

Experience

• 3-5+ years of progressive leadership experience in Revenue Cycle Management
• Deep, hands-on expertise with Epic Systems, including Resolute (required); Cadence and Prelude strongly preferred
• Demonstrated track record of improving key RCM performance metrics within a hospital or large physician group setting
• Proven ability to operate effectively in high-volume, fast-paced environments
• Strong preference for experience in managed care contracting and payer negotiations (not required)
• Extensive experience leveraging EPIC technology to its full capabilities, with a focus on accelerating the conversion of charges to cash and optimizing overall revenue cycle efficiency

Education

• Bachelor’s degree required (Healthcare Administration, Business, Finance, or related field)
• Master’s degree preferred but not required

Core Competencies

• Advanced understanding of billing, coding, reimbursement, and payer dynamics
• Strong analytical capability—ability to turn data into decisions
• Expertise in EPIC reporting and performance tools
• Exceptional leadership, communication, and stakeholder management skills
• Process improvement mindset (Lean, Six Sigma a plus)
• Detail-oriented, hands-on leader who teaches, mentors, and executes

Success Will Be Measured By

• Reduction in Days in A/R
• Improvement in Net Collection Rate
• Decrease in Denials + Increased Appeal Success
• Increased Clean Claim Rate
• Growth in Patient Collections & Reduction in Bad Debt
• Improvements in Charge Lag and Coding Accuracy

Work Environment

• Primarily virtual leadership structure
• Expected to engage on-site as needed with executive leadership and operational teams
• Requires high accountability, responsiveness, and decision-making under pressure

Who Thrives Here

• Leaders who own outcomes, not just processes
• Individuals who are comfortable with complexity and ambiguity
• Professionals who bring a PE-style mindset: metrics-driven, disciplined, and execution-focused
• Those who want to build something better—not just maintain the status quo

Pay: $70,000.00 - $110,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: Hybrid remote in Manhattan, NY 10065