Rider Quality Lead - QA, Coaching & Compliance

A leading global delivery service seeking a Quality Assurance Manager to maintain and enhance support standards while ensuring performance quality across rider support. The role requires 4-6 years of experience in operations or logistics, strong analytical and communication skills, and a Bachelor's degree in a relevant field. Key responsibilities include monitoring agent performance, implementing process improvements, and managing the QA team. This position is located in Riyadh, Saudi Arabia.