Risk Management Specialist - General Liability

Come Join the City of Bellevue!

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

We are looking for a Risk Management Specialist - General Liability to join our team! This position serves as the City’s primary general liability claims adjuster, responsible for independently managing all aspects of the municipal claims process. The role conducts investigations, evaluates liability, negotiates resolutions, and ensures compliance with legal, financial, and documentation standards. This position also partners with internal departments and the City Attorney’s Office to mitigate risk and support the City’s overall risk management program.

Essential Duties and Responsibilities

• Proactively manages, investigates, and resolves all general liability claims to include intake, inspection adjuster assignments, claim related correspondence, claim determinations, and settlements.
• Conducts on-site investigations as necessary.
• Consults with the City Attorney’s Office and participate in monthly litigation meetings.
• Small Claims Court attendance.
• Monitors claims in a Risk Management Information System (RMIS).
• Practices consistent fiscal control over claims, establishes reserves, and completes all appropriate invoicing.
• Provides appropriate timely responses to City of Bellevue Public Records Requests.
• Maintains confidentiality of electronic records and document control.
• Collaborate with the Risk Manager on special projects and initiatives as assigned.

Supervision Received and Exercised:

• Works under the general supervision of the Risk Manager.
• No formal supervisory responsibilities.

Qualifications

Education and Experience:

• Graduation from an accredited four-year college or university.
• Four years or more of related professional General Liability claims experience.
• Or any equivalent combination of education, experience, and training that provides. the required knowledge, competencies, and abilities to succeed in the role.

CORE COMPETENCIES AND ABILITIES:

• Financial acumen.
• Ability to communicate complex ideas in public, orally and in writing.
• Ability to establish and maintain effective working relationships with all stakeholders.
• Ability to instill trust, maintain professionalism, and handle sensitive or emotional situations with tact.
• Ability to build and maintain strong working relationships with internal departments, outside counsel, and members of the public.
• Strong customer focus.
• Ability to instill trust.
• Effective multi-modal communications.
• Cultivates innovation.
• Action bias.
• Nimble learning.
• Quality decision making.
• Manages well in ambiguity.
• Strong negotiation and analytical skills.

Supplemental Information

• Work involves walking, talking, hearing, using hands to handle, feel, or operate various objects or controls and reach with hands and arms.
• Required vision abilities include close vision, and the ability to adjust focus.
• Successful candidate may be required to push, pull, lift, and/or carry up to 20 pounds.
• The customary noise level in the work environment is moderately quiet.

FLEXIBLE/HYBRID WORKING

A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the department's operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or recruiting@bellevuewa.gov. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

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