Risk Services Specialist

Vault's in-house risk managers are experts when it comes to understanding the unique intricacies of insuring successful customers; ensuring proper coverage, loss prevention and emergency preparations. This position will be remote with required travel. The candidate selected will need to reside in or near Dallas, TX.

Company Overview

At Vault we specialize in providing personal insurance for highly successful individuals and their families. As a fast-growing disrupter Vault is fueled by a team inspired to protect our customers most prized possessions. When others say it can’t be done Vault’s unrivaled business model equips our underwriters with the ability to offer more coverage and customized solutions for the most exquisite homes, automobiles and collectibles.

We are looking for the best and the brightest talent inspired to protect what matters most to our customers – a team, a culture and philosophy to be the best at what we do.

Why Choose Vault

Voted Best Places to work in Tampa Bay

An innovative, open-minded environment, built on trust and empowerment

A diverse and inclusive organization where we value each individuals’ strengths and expertise

A team committed to charity and community involvement

Mentorship from the top minds in the industry

A forward-thinking team backed by cutting edge technology

A-Financial Strength rating by AM Best

Comprehensive benefits tailored to your lifestyle

Job Responsibilities include but are not limited to:

• Perform field inspections and appraisals within assigned territory to determine appropriate replacement cost valuation, as well as to identify potential risks, and hazards.
• This involves evaluating factors such as property location, construction, security measures, and other relevant variables.
• During inspections, if observed, you will identify collections, memorabilia, coins, etc., and discuss the findings with underwriters for additional opportunities for insurance product sales.
• Provide guidance and requirements/recommendations to homeowners on risk hardening measures they can take to prevent or minimize losses. This may involve educating policyholders on fire safety, security systems, disaster preparedness, and other risk reduction strategies.
• Work closely with outside appraisal partners.
• Being the service matter expert (SME) for your assigned territory.
• This involves staying updated on current pricing (including the replacement cost tool), industry trends, regulatory changes, and understanding emerging risks in the homeowner's insurance.
• This may include providing support to other territories as necessary, attending professional functions.
• Work closely with the underwriting department
• This includes timely, consistent reviews of property valuations, and assistance with developing risk mitigation plans for the protection of property.
• Work closely with your assigned Inspection Service Coordinator (scheduler) to ensure accuracy of your calendar scheduling and timeliness of inspections.
• Work with other areas of the company including finance and accounting, actuarial, sales and marketing, claims, operations, and technology on special projects as requested.
• Travel as needed.

Preferred qualifications

Minimum of 5 years experience in high net worth risk services.

Familiarity with risk assessment methodologies and techniques, including knowledge of potential risks faced by high net worth clients, such as property vulnerabilities, liability exposures, unique assets, and lifestyle considerations.

Thorough understanding of CAT mitigation strategies.

Construction knowledge/ background preferred, but not required.

Excellent interpersonal and communication skills to establish and maintain relationships with high net worth clients.

Ability to effectively communicate complex insurance concepts and risk management strategies to clients in a clear and concise manner.

Strong customer service orientation, as the role involves providing personalized and tailored risk advisory services to meet the unique needs of high net worth individuals.

Proven ability to handle sensitive and confidential information with discretion and maintain a high level of professionalism.

Strong analytical abilities to assess complex risk profiles, evaluate insurance policies, and develop appropriate risk management strategies for high net worth clients.

Attention to detail and critical thinking skills to identify potential coverage gaps or risks that require specialized solutions or endorsements.

Proficiency in insurance-related software systems and tools, as well as Microsoft Office suite (Excel, Word, PowerPoint). Experience with LC360, preferred.

Benefits include but are not limited to:

Flexible Spending Accounts & Health Savings Accounts, with company contributions

Company paid comprehensive life & disability insurance plans

24/7 Telehealth Doctor Access, Virtual wellness screenings, Employee Assistance Programs

Company 401k retirement plan with Day 1 eligibility (6% company match, 100% immediate vesting)

23 PTO days/ year

11 Paid Holidays……and so much more!

We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging.