RN Case Manager, PRN

Job Description – PRN RN Case Manager, Patient Services

ABOUT US: We Care Jacksonville, Inc. (WeCareJax) coordinates access to compassionate care for uninsured and under-resourced adult Duval County neighbors during their individual healthcare journey. Each year our programs provide over 2,000 of our most vulnerable neighbors living at or below 300% Federal Poverty Level with access to lifesaving advanced diagnostics, specialty healthcare, and treatment – at no cost to the patient or their family. Our Patient Services team works with an extraordinary network of over 500 specialty volunteer providers, the safety net primary care system, and local hospitals to connect patients to the medical care they need, while providing the wrap-around support needed to help patients survive and thrive.

JOB SUMMARY: The PRN RN Case Manager supports the organization’s Specialty Care Patient Program, providing case management for special patient panels (Hematology and Complex Care), both through direct case management and in coordination of case roles across the team. With the Director of Nursing, this role ensures smooth operations in support of all uninsured neighbors referred for advanced diagnostics and specialty care from the community’s safety net primary care clinics and other partners.

RESPONSIBILITIES: Reporting to the Director of Nursing, the PRN RN Case Manager directly provides medical case management and support for:

Patients with complex health conditions, including:

• Those with two or more systems impacted + two or more barriers to care identified across the Social Drivers of Health (SDoH); and
• Patients referred with a suspected malignancy pending advanced diagnostic care to confirm or rule out malignancy.

Patients with a diagnosed condition that is seen in Hematology, specifically those in the WeCareJax Hematology Clinic hosted twice per month.

Nursing Clinical Advice for the Community Health Worker assigned to support the Health & Wellness Uninsured Patient Hospital Discharge Program, which often includes patients moving into a special panel.

Support for special panel patient scheduling, follow-up, and case support, working with the Patient Services team.

Transition of care management for complex cases, including suspected cancer that is ultimately unconfirmed and confirmed cancer cases that move through treatment to surveillance and survivorship.

As available, be on site for the twice-monthly Healthy Pantry / Food as Medicine program, ensuring that their assigned patients are able to participate.

Other duties as assigned from time to time by the DON.

EDUCATION, SKILLS & QUALIFICATIONS

• Experience and licensure as a Registered Nurse required.
• Demonstrated high degree of honesty and integrity in every interaction.
• Minimum education: ASN; BSN from an accredited four-year college or university preferred.
• Skilled at Database entry and reports; experience with an Electronic Medical Record System required (Athena Health preferred).
• Demonstrates and models patient-centered approach to compassionate care.
• Excellent computer skills including Microsoft Office applications.

ADDITIONAL DETAILS:

· Contract / PRN Position (1099), 20 hours per week anticipated; some weeks may exceed 20 hours with DON approval

· Compensation: $25-$35 per hour to start, depending on experience

· Reliable personal transportation and home office with high-speed internet required

· Must live within or at a commutable distance to Duval County, FL

· Ability to work some evenings and weekends in support of the mission as needed

We Care Jacksonville, Inc. (WeCareJax) is committed to equal-employment principles and to maintaining a respectful, courteous work environment free of unlawful discrimination and harassment, and we are committed to taking all reasonable steps to prevent it and address it. We will not tolerate harassment relating to any characteristic protected under applicable law by any worksite employee, contractor, vendor, customer, or visitor. Protected characteristics include age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by federal, state, or local law.

Pay: $25.00 - $35.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: Hybrid remote in Jacksonville, FL 32207