Road Breakdown Representative

Overview:

Find your future with National Carriers!

National Carriers, a National Beef Company of Irving, Texas, is looking for a qualified professional to join our family as a Road Breakdown Representative. With competitive pay and benefits, stable work, and an environment that is caring and supportive, National Carriers could become your next career move.

Responsibilities:

Road Breakdown Representative responsibilities include but are not limited to:

• Assisting drivers with scheduling truck/trailer maintenance and mechanical repairs
• Answering breakdown calls, communicating with drivers to assess the situation and provide necessary support
• Creating and maintaining breakdown logs
• Managing repairs throughout the entire breakdown response process
• Approving repairs
• Issuing payment for repairs through PO, Comcheck, or MasterCard
• Processing invoices and submitting to accounts payable for payment
• Maintaining detailed records of breakdown incidents, repairs, and associated costs
• Training new hires on breakdown response protocols, departmental responsibilities, and safety procedures
• Assisting department manager and overseeing representatives when necessary
• Other duties as assigned

This is an on-site position.

Qualifications:

Qualified candidates for the Road Breakdown Representative position should possess the following:

• High School Diploma, GED, or equivalent education
• Mechanical experience is preferred, but not required
• Excellent customer service skills
• Strong data entry skills
• Strong organizational and problem-solving skills
• Excellent verbal and written communication skills
• Strong interpersonal skills and a positive attitude
• Ability to work under pressure and handle emergency situations effectively

Applicants must be authorized to work for ANY employer in the U.S. We are unable to provide visa sponsorship at this time.

Company Overview:

National Carriers, a National Beef Company, strives to be the safest, most customer-focused, and successful motor carrier in the country. We offer refrigerated and livestock transportation and logistics services to customers across all 48 contiguous states. We offer a range of employment opportunities which include company drivers, owner-operators, shop/maintenance, customer service, and administrative positions. Come Join our family!

National Carriers is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.

Pay: From $18.00 per hour

Work Location: In person