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Route Service Representative - 4-day work week!
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Enjoy a Daytime Schedule — Monday to Friday
Take advantage of a full-time position with a 4-day work week (6:00 AM to 4:30 PM), giving you weekends and holidays free to enjoy time with family and friends. Join Dempsey Uniform & Linen Supply, where we take pride in delivering exceptional service and quality to every customer.
Who We Are
At Dempsey Uniform & Linen Supply, we’re a trusted provider of high-quality uniforms, restaurant linens, and floor mats. Our reputation is built on reliability, quality, and value — offering cost-effective rental programs with dependable weekly pick-up, professional cleaning, and timely deliveries. Become part of a company that values both excellence and balance, offering you the opportunity to grow your career while enjoying a fulfilling work-life routine.
Your Role
We’re looking for a motivated and customer-focused Route Service Representative to join our team serving the Greater Baltimore area, including Towson and Owings Mills. In this role, you’ll deliver products to clients throughout Maryland, Virginia, and Washington, D.C., while building lasting relationships with existing customers and identifying new business opportunities. If you’re passionate about customer service and want to grow your career in a supportive, team-oriented environment, this is an excellent opportunity to make an impact.
What You'll Do
- Deliver Exceptional Service and Drive Sales Growth: Manage your assigned route throughout the Towson and Owings Mills areas, providing outstanding service to existing customers while introducing new product solutions that help their businesses thrive. Use your customer service and sales expertise to naturally grow your route, identifying opportunities to upsell and cross-sell additional products and services.
Ensure Smart and Strategic Inventory Management: Accurately maintain invoices and perform regular inventory checks to ensure precision and consistency. Spot opportunities to enhance customer value by recommending products and services that fit their needs. Take a proactive approach to renewing service agreements, strengthening long-term customer relationships, and supporting ongoing revenue growth.
Prioritize Safety and Compliance: Carry out all responsibilities with professionalism and a strong commitment to safety. Follow all driving and operational regulations while representing Dempsey Uniform on the road.
Represent Our Brand with Pride: Carry the Dempsey Uniform & Linen Supply name with professionalism, integrity, and a commitment to outstanding customer service in every interaction.
Benefits
- Competitive Pay: $25.00 starting with increases during the first year.
- Weekly Pay
- Paid Time Off and Holidays
- Health, Dental, and Vision Insurance
- 401k with a Generous Company Match
- Company-Paid Life and Disability Insurances
- Uniforms Provided
- Growth Opportunities
Qualifications
- Must be at least 22 years old (required for vehicle insurance eligibility)
- Possess a valid driver’s license with a clean driving record
- Able to meet all pre-employment DOT physical requirements
- Physically capable of lifting up to 75 pounds and transporting products to and from customer locations
- Demonstrated customer service excellence, with strong problem-solving skills and the ability to build lasting relationships based on trust
- High school diploma or equivalent required; a college degree is preferred. Additional training or education in sales or business is a plus.
- Must be able to comply with company appearance and dress code standards
Successful Dempsey Employees
- Exhibit a superior work ethic, demonstrating punctuality and commitment
- Take pride in their work and maintain a stable work history
- May have prior experience in fast-paced environments, such as production, manufacturing, assembly, or retail
- Meet the physical requirements of the position
- Work collaboratively and uphold the company's core values of honesty and integrity
Join our team at Dempsey Uniform & Linen Supply and start a fulfilling career as a Route Service Representative serving the Towson and Owings Mills, MD areas. Apply today and be a vital part of our mission to provide top-notch service to our valued customers along your designated route.
Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.
COMPANY DESCRIPTION
Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.
Technology Leadership
Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.
Financial Strength
Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.
Environmental Leadership
Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.
Continuity for Keeping Promises
The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.
It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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