RTC Case Manager

We are seeking a dedicated and compassionate Case Manager to join our team. The ideal candidate will play a crucial role in supporting individuals and families in navigating various behavioral health challenges. This position requires strong interpersonal skills and a commitment to helping clients achieve their goals through effective case management practices.

Case Manager is responsible for coordinating and monitoring trauma-informed, individualized services for children placed in a General Residential Operation (GRO) setting. The case manager ensures that all care is aligned with the T3C framework, promoting safety, permanency, and well-being through interagency coordination and family engagement.

Key Responsibilities

· Serve as the lead in developing, monitoring, and updating Individualized Service Plans (ISPs) with input from youth, families, and interdisciplinary teams.

· Coordinate all required services including:
- Physical and mental health care (including STAR Health)
- Education and vocational services
- Court-related requirements (e.g., court reports, permanency hearings)
- Family finding and engagement efforts

· Ensure routine and emergency service delivery is timely and aligns with the CANS 3.0 assessment and other clinical indicators.

· Collaborate with DFPS or SSCC caseworkers, licensed professionals, family members or fictive kin, behavioral health providers, and school districts.

· Lead or participate in Multidisciplinary Team (MDT) meetings, case staffings, and transition planning conferences.

· Maintain up-to-date and accurate documentation in accordance with Minimum Standards, GRO policy, and the T3C Blueprint.

· Monitor progress toward discharge planning goals, permanency, and family reunification when appropriate.

· Coordinate aftercare planning and post-discharge follow-up to ensure continuity of support.

Minimum Qualifications

Education:

- Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or a related field
- Substitution: In lieu of a degree, a minimum of 5 years of verified direct child welfare experience in residential or foster care may be accepted.

• Experience:
• At least 2 years of experience working in a residential child care or child welfare setting preferred.

- Familiarity with DFPS, SSCC, STAR Health, and trauma-informed care is strongly preferred.

• Licensure/Certification:
• - Must meet T3C Tier I personnel qualifications.

- Valid Texas Driver’s License and clean driving record.
- Must complete or have completed trauma-informed care training as required by DFPS.

• Knowledge, Skills, and Abilities
• Ability to work collaboratively with internal teams and external systems.
• Ability to advocate effectively for children’s rights and individualized services. Excellent organizational, time management, and documentation skills.
• Ability to function effectively in high-stress, crisis-driven environments while maintaining child-focused decision-making.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Must have RTC Case management experience

Education:

• Bachelor's (Preferred)

Work Location: In person