Sales Account Manager

Main Responsibilities

• Ownership of achieving timely the value of assigned quota across different services.
• Develop new needs for the existing customers by exploring their problems to find the appropriate solution that expand the business opportunities.
• Open new business opportunities and obtained new client through different sectors coverage to increase the market share & increase the company’s profits
• Developing and implementing strategic plans to manage and grow accounts
• Retaining clients and building strong, trusting relationships
• Following up on leads by winning new clients targeting a growing pipeline
• Understanding client needs and identifying new business opportunities within your portfolio
• Providing superior customer service and ensuring client satisfaction
• Communicating and coordinating with internal teams to deliver solutions according to customer expected standards
• Identifying opportunities for improvement and proposing new tools and processes
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry
  
  

Education

Job Qualifications:

Bachelor’s degree in computer science or equivalent field

Professional Experience

5-7 years in business development, sales or account management in SW industry

Technical Skills

• Experience managing large account portfolios
• Solid experience in software applications/services is a must
• Experienced in ICT solutions in Egyptian government
• Strong customer service and project management skills
  
  

Interpersonal Skills

• Excellent communication, interpersonal, and negotiation skills
• Highly organized and solution-oriented
• Detail-oriented and able to prioritize
• Self-starter and able to work efficiently under pressure
• Fluent English
  
  

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