Sales Administrator

Sales Administrator @ Fort Myers Marine

Fort Myers Marine is seeking a highly organized, detail-oriented, and customer-focused Sales Administrator to support our growing sales operation. This role serves as a critical link between the sales team, customers, lenders, manufacturers, and internal departments to ensure a seamless purchase and delivery experience.

The ideal candidate thrives in a fast-paced marine dealership environment, maintains exceptional attention to detail, communicates professionally, and takes pride in delivering a premium ownership experience to every customer.

Key Responsibilities:

Sales & Deal Administration

• Assist in Preparation and processing of boat purchase agreements, buyer’s orders, finance paperwork, title documents, registration packets, and delivery documentation
• Audit deal jackets for completeness and compliance before funding or delivery
• Assist with photography and written copy for boat MLS software
• Coordinate with lenders, insurance providers, manufacturers, and customers to obtain required documentation
• Verify accuracy of pricing, options, taxes, fees, incentives, trade values, and funding requirements
• Track deal progress from deposit through final delivery
• Ensure all customer signatures, disclosures, and compliance documents are completed properlyCustomer Experience
• Serve as a professional point of contact for customers throughout the sales and delivery process
• Coordinate customer communication regarding paperwork, funding status, registration, and delivery scheduling
• Assist with customer onboarding and ownership orientation scheduling
• Support post-sale follow-up and customer satisfaction initiatives

Inventory & Manufacturer Coordination

• Assist with boat ordering, inventory tracking, and status updates
• Coordinate with manufacturers regarding build sheets, MSOs, warranty registration, and shipping schedules
• Maintain accurate records of incoming and sold inventory
• Assist with floorplan documentation and payoff tracking as needed

CRM & Administrative Support

• Maintain accurate customer and prospect records within CRM systems
• Assist the sales team with lead management, appointment coordination, and reporting
• Support preparation of quotes, option sheets, and proposal documents
• Organize and maintain digital and physical deal files
• Assist with event preparation, demo days, and customer outreach campaigns

Compliance & Accuracy

• Ensure all transactions comply with dealership policies, lender requirements, and applicable state and federal regulations
• Maintain confidentiality of customer financial and personal information
• Identify and resolve documentation discrepancies proactively
• Support accounting and management with reporting and audit preparation

Qualifications

• Previous dealership, marine, automotive, RV, powersports, finance, or administrative experience preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple transactions and deadlines simultaneously
• Professional written and verbal communication skills
• Strong computer proficiency including Microsoft Office, CRM systems, and digital document management
• Ability to work independently while supporting a team-oriented environment
• Positive attitude with a customer-first mindset

Preferred Experience

• Marine dealership or boat sales administration experience,
• Knowledge of titling, registration, financing, and lender documentation
• Familiarity with Yamaha, Mercury, Garmin, and marine industry terminology
• Experience with dealership management software and CRM platforms

Compensation & Benefits

• Competitive compensation based on experience
• Commission eligible after first 90 days
• Paid time off and holidays
• Health insurance and benefits package
• Employee discounts
• Opportunities for growth within a rapidly expanding marine dealership
• Professional development and industry training opportunities

Why Join Fort Myers Marine?

At Fort Myers Marine, we are passionate about delivering an exceptional boating experience through premium brands, expert guidance, and unmatched customer service. We believe in building long-term relationships with both our customers and team members while creating a culture focused on professionalism, accountability, and growth.

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person