Qureos

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Sales and Customer Service Representative

Role Overview

We are looking for a detail-oriented Customer Service Representative to manage client communication and ensure smooth order processing.

Key Responsibilities

  • Respond to client inquiries via email and phone
  • Handle order tracking and follow-ups
  • Coordinate with production and logistics teams
  • Manage complaints and issue resolution
  • Maintain CRM records

Requirements

  • Strong communication skills
  • Organized and solution-focused
  • Experience in customer service preferred
  • Comfortable handling high-volume inquiries

Job Type: Full-time

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