Sales and Customer Service Representative (Remote)

We are seeking a talented Sales and Customer Service Representative to join our remote team. The ideal candidate will be responsible for engaging with customers, providing product support, and managing sales over the phone. Candidates must have experience in the Saudi market, strong communication skills, and fluency in the Saudi dialect to ensure a high-quality customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Provide detailed information about products and services.
• Conduct phone sales and achieve monthly sales targets.
• Maintain positive relationships with existing customers.
• Address complaints and resolve customer issues in a professional manner.
• Update customer records and log interactions in the CRM system.
• Collaborate with the sales and customer service teams to enhance performance.

Skills

• 1 to 3 years of experience in telesales or customer service.
• Strong knowledge of the Saudi market.
• Fluent in the Saudi dialect.
• Excellent communication and persuasion skills.
• Self-motivated and organized, with the ability to work remotely.
• Proficient in computer use and CRM software.