Sales and Delivery Analyst (SAP SD)

Coleto Brands, parent Company of Progress Lighting and Kichler, is seeking to fill a Sales & Delivery Analyst role. The Sales & Delivery Analyst will support and optimize the order-to-cash process in SAP S/4HANA Public Cloud. This role partners with Sales, Customer Service, Supply Chain, and Finance teams to ensure sales orders, deliveries, and invoicing flow seamlessly across the enterprise. The analyst will provide L2 support, drive system enhancements, and align SAP SD best practices with business needs. This is a fully remote position within the U.S.

Success In this Role:

• Reduced order-to-cash cycle times.
• Seamless integration between Shopify, EDI, Salesforce and SAP.
• High delivery accuracy and customer satisfaction.
• Assist with developing key reports within SAP.
• Insure we meet our daily, monthly delivery goals.
• Cross-Functional Collaboration.
• Partner with Finance to ensure clean billing impacts and accurate financial posting handoffs.
• Partner with Supply Chain/Warehouse teams to ensure order-to-warehouse .
• Execution handoffs are stable and operationally workable.
• Support KPI monitoring and improvement for O2C execution performance.

• Provide L2 support for sales orders, quotations, billing, and returns.
• Configure and troubleshoot pricing conditions, discounts, and tax setups.
• Partner with Customer Service and Sales Ops to resolve order management issues.
• Collaborate with Supply Chain & WM Analysts on delivery, warehouse handoffs, and EDI integration.
• Work with Finance on billing, credit management, and revenue recognition alignment.
• Translate sales KPIs into actionable system enhancements (e.g., order cycle time, perfect order rate, delivery accuracy).
• Participate in quarterly release testing cycles to maintain SD process stability.
• Leverage SAP Fiori apps for sales order and delivery management.
• Commitment to knowledge sharing.
• Key contributor to design reviews and solution design.
• Solution concept design and estimation.
• Testing, Releases, and Change Governance.
• Lead functional testing for O2C changes: unit, regression, and user validation; coordinate defect resolution.
• Support SAP Public Cloud quarterly release readiness: review release notes/impacts, execute regression plans, and coordinate business communications.
• Create/maintain process documentation, work instructions, and training materials; support adoption.

Travel requirements: 25 – 30%

Preferred Experience:

• 5+ years of experience with SAP Sales & Distribution (SD) in ECC or S/4HANA. Public Cloud is strongly preferred.
• Strong knowledge of order-to-cash business processes.
• Demonstrated experience owning configuration and supporting business operations (L2 support).
• Experience configuring pricing, credit management, and delivery processing.
• Required: experience supporting EDI-enabled order processes and operational troubleshooting.
• Required: Understanding of EDI order flows (850/855/856/810) and their impact on sales and delivery.
• Strong root-cause analysis and communication skills.

Preferred Skills:

• Familiarity with Shopify, Salesforce CRM, or other eCommerce integrations to SAP Public Cloud.
• Exposure to transportation/logistics modules.
• SAP certification in Sales & Distribution.
• Strong verbal and written communication skills.
• Experience in Fit-to-Standard or SAP Public Cloud programs with quarterly release cycles.
• Experience supporting high-volume order management environments and multi-site fulfillment.
• Shopify experience (nice-to-have).

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About US:

Coleto Brands is a dynamic collective of brands united by a commitment to enhancing spaces through design and functionality. Headlined by its flagship brands, Kichler and Progress Lighting, Coleto Brands provides residential lighting fixtures across key categories, including interior and exterior decorative lighting, bath/vanity, architectural systems and downlights, ceiling fans and landscape. Visit www.coletobrands.com.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Coleto Brands LLC, its divisions, subsidiaries and affiliates (collectively “Coleto Brands” or the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Coleto Brands is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Right to Work Poster: English, Spanish

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