Sales and Operations Coordinator (Arabic-Speaking)

YOOCHA MATCHA™ is a dynamic matcha supplier for 800+ cafes & speciality coffee shops across GCC. We are looking for a skilled individual to help drive sales growth in the GCC market and support the sales team in achieving their targets.

Job Responsibilities:

• Manage and update sales records, reports, and client data.
• Serve as the main contact between the sales team, clients, and internal departments.
• Respond to client inquiries and provide product/service information.
• Process sales orders and ensure accurate, on-time delivery.
• Coordinate with couriers, track orders, and follow up with clients.
• Maintain the customer database and sales pipeline.
• Generate reports to monitor sales performance.
• Support the sales team with lead generation, prospecting, and follow-ups.
• Build and maintain relationships with clients and prospects.
• Coordinate with finance on invoices and payments.

Requirements:

• Fluent in English and Arabic (mandatory).
• At least 2 years of experience in sales support or coordination.
• Strong teamwork, communication, and customer service skills.
• Good problem-solving and time management abilities.
• Organized with solid administrative skills.
• Proficient in Microsoft Office and familiar with CRM systems.
• Must be in the UAE and available to start immediately.

Job Types: Full-time, Permanent

Pay: AED5,000.00 - AED7,000.00 per month