Sales and Operations Specialist

Key Responsibilities

Sales Coordination

• Handle customer inquiries, quotations, and order confirmations.
• Coordinate with clients and dealers for follow-ups, payments, and dispatch schedules.
• Maintain sales records, reports, and CRM updates.
• Support the field sales team with documentation, lead tracking, and after-sales coordination.

Operations Management

• Manage day-to-day office operations including logistics coordination, dispatch, and stock management.
• Coordinate between production, purchase, and sales departments to ensure timely delivery.
• Track material movement, order status, and service claims.
• Prepare daily, weekly, and monthly sales & operations reports for management.

Customer & Dealer Support

• Handle warranty and service claim communications.
• Ensure timely updates and resolutions for customer concerns.
• Build strong relationships with existing and new dealers.

Requirements

• Education: Bachelor’s degree
• Experience: 0-1 years in sales coordination, operations, or similar roles.
• Skills:
• Strong communication and organizational skills.
• Knowledge of MS Office (Excel, Word, PowerPoint).
• Experience with CRM, inventory, or ERP systems (preferred).
• Ability to multitask and handle operational pressure.

Job Type: Full-time

Pay: ₹180,000.00 - ₹240,000.00 per year

Work Location: In person