Sales and Recovery Executive

Location : B-40 SG Allied Businesses Ltd Karachi

About Us

SG Allied Businesses Limited (Clean Greens) is a leading producer of premium fresh mushrooms, leafy greens, microgreens, herbs, and specialty food products. We supply supermarkets, restaurants, hotels, distributors, and corporate clients across Pakistan, with a strong focus on quality, reliability, and customer service.

Job Purpose

The Sales Recovery & Accounts Executive is responsible for supporting sales administration, customer invoicing, accounts receivable recovery, account reconciliations, and invoice record management. The role ensures that customer invoices are accurately generated, properly filed, updated according to market feedback, and that outstanding payments are recovered in a timely manner.

The ideal candidate is highly organized, detail-oriented, and comfortable interacting with customers regarding payments, invoice discrepancies, and account balances.

Key Responsibilities

1. Customer Invoicing & Sales Administration

• Generate customer invoices accurately and on time based on sales orders and dispatch records.
• Ensure all invoices are prepared according to company policies and customer requirements.
• Verify invoice pricing, quantities, discounts, and payment terms before issuance.
• Coordinate with sales, dispatch, and accounts teams to ensure invoicing accuracy.
• Maintain proper records of all issued invoices and supporting documentation.

2. Invoice Reconciliation & Market Adjustments

• Review invoices returned from customers, distributors, and the market.
• Ensure all approved changes, deductions, returns, shortages, replacements, and adjustments are accurately reflected in the company’s ERP/accounting system.
• Coordinate with sales, dispatch, and finance teams to verify invoice amendments.
• Investigate and resolve invoice discrepancies promptly.
• Maintain a complete audit trail of all invoice revisions and adjustments.

3. Accounts Receivable & Recovery

• Send customer ledgers, statements of account, invoices, and payment reminders on a regular basis.
• Follow up with customers regarding outstanding payments through phone calls, emails, and WhatsApp.
• Maintain a daily recovery follow-up tracker and update recovery status reports.
• Obtain payment commitments from customers and ensure timely follow-up.
• Escalate overdue accounts to management where necessary.
• Maintain accurate records of customer communications and recovery activities.

4. Customer Account Management

• Share customer account reconciliations and ledger balances as required.
• Respond to customer inquiries regarding invoices, payments, credit notes, and account balances.
• Coordinate with the accounts department to resolve disputes, deductions, and reconciliation issues.
• Assist in maintaining accurate customer master data and payment records.

5. Documentation & Filing Control

• Ensure all invoices, delivery notes, payment receipts, credit notes, and supporting documents are properly filed and archived.
• Maintain both physical and digital records in an organized manner.
• Ensure signed invoices and delivery documents are collected and stored appropriately.
• Coordinate with dispatch teams and delivery riders to recover missing documents.

6. Reporting & Compliance

• Prepare daily, weekly, and monthly reports on invoicing, recoveries, overdue balances, and outstanding customer accounts.
• Track aging receivables and highlight high-risk accounts.
• Provide management with regular updates on recovery performance and invoice discrepancies.
• Ensure compliance with company policies and documentation standards.

Required Qualifications

• Bachelor’s degree in Commerce, Accounting, Finance, Business Administration, or a related field.
• Fresh graduates are encouraged to apply.

Required Skills

• Strong communication and follow-up skills.
• Good understanding of invoicing and accounts receivable processes.
• Proficiency in Microsoft Excel
• Strong organizational and documentation skills.
• High attention to detail and accuracy.
• Ability to handle customer queries professionally and confidently.

Key Performance Indicators (KPIs)

• Accuracy of invoices generated.
• Timely processing of invoice amendments and market deductions.
• Collection and recovery performance against targets.
• Reduction in overdue receivables.
• Accuracy of customer ledger balances.
• Completeness and organization of invoice documentation.
• Timeliness of customer statement and ledger sharing.

Pay: Rs55,000.00 - Rs60,000.00 per hour

Work Location: In person