Sales Associate/Membership Advisor Front desk

Job description

Stretchlab Brea Downtown is currently seeking a motivated, energetic, and committed individual that has sales knowledge, sales experience, and a love for health & wellness! We're looking for someone who is ready to take their life and fulfillment to the next level.

Founded in 2015, StretchLab is the world class leader in one-on-one assisted stretching.

Sales Associate/Membership Advisor:

The main purpose of the Sales Associate/Membership Advisor position is to drive new membership sales, build rapport and connection with clients, handle various client matters, and ensure the daily operations are running in a smooth and efficient manner. Client retention is a huge component. Health & fitness knowledge or background is a plus. 20-30 hours per week plus tons of growth potential.

This is an amazing opportunity to gain experience in a new modality that truly improves the quality of people's lives and creates a real impact. We're looking for self-starters who have a daily hunger to succeed and unlock their true potential. We care about your personal development, and we pride ourselves on providing constant continued education for our team members.

COMPENSATION:

• Base pay + COMMISSION
• Paid Training & Weekly Continued Education

PERKS:

• Industry-leading commission structure
• Access to cutting-edge recovery tools & techniques
• Free stretches from our world renowned Flexologist
• Motivating & upbeat environment
• Continued education to further your knowledge & skills in anatomy, marketing, business, customer relationships, and beyond
• Employee discounts on merchandise including Lululemon and other major fashion brands

REQUIREMENTS:

**Communication Skills:** Strong verbal and written communication skills are essential for effectively conveying service benefits, negotiating deals, and building rapport with clients.

**Interpersonal Skills:** interacting with a variety of people, so the ability to connect with others, understand their needs, and build relationships is crucial.

**Negotiation Skills:** Being able to negotiate terms, close deals, and overcome objections is vital in sales role to ensure successful transactions and customer satisfaction.

**Time Management:** strong time management and organizational skills are crucial for maximizing productivity and efficiency.

• 1 year experience in sales position where utilizing skills listed above are required.
• Excellent sales, communication, negotiation, and customer service skills
• Goal-oriented with an ability to sell memberships
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and multi-tasking ability
• Desire to constantly learn and trust the process is a MUST
• Must be a great listener
• At least (1) day of weekend availability
• Positive energy, enthusiasm, & great attitude brought daily
• Must love connecting with people and have passion for helping them achieve goals
• Must be coachable and have a desire to learn & progress. Our continued training and education is perpetual
• Must have a professional work ethic, be reliable, and dependable
• Have a gratitude for life and passion to help others

RESPONSIBILITIES:

• Conduct the membership sales process including lead generation, follow up, and converting of clients
• Make outbound calls to prospects
• Book and confirm appointments
• Enter detailed notes on each client
• Follow the GM's lead on short and long term strategy & goals
• Manage the front desk to greet and check-in clients with a big smile when they enter the studio
• Continued education on our proprietary StretchLab digital platform to become an expert in the benefits of stretching and explaining those benefits to clients
• Build genuine rapport & create a connection with clients, showing empathy and understanding
• Tasks such as reviewing the daily plan for each client, making new client introductions, restocking inventory, cleaning, choosing today's music playlists, and more
• Achieve monthly sales quota, and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure studio is clean, sanitized, and tidy at all times
• Other duties as assigned -- candidates must be adaptable and always ready to progress as our strategies evolve

This is your time to grow, you wont regret it. Apply now and let's chat!

Job Type: Part-time

Pay: $16.90 - $17.00 per hour

Benefits:

• Employee discount

Work Location: In person